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Home care in Norwich

91 agencies

There are 91 home care agencies in and around Norwich on AskBart. 76% of those rated by the CQC are Good or Outstanding, against 79% nationally (CQC data, October 2026). The largest is Availl (Norwich), with 22 beds. The most recent inspection was at Bluebird Care (Norwich & North Norfolk) in October 2023.

Free, independent advice from Janet, Claire and the AskBart teamHow we check our information

Norwich

Home care agencies (91)

Pins show each agency's office; care is given in people's own homes.

  • Outstanding
  • Good
  • Requires improvement
  • Inadequate
  • Not rated
91 agencies found

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No photos yet
Verified

TAMA75 is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Dementia
Fees on request
View agency: TAMA75
Helpers AvenueVerified
CQC Good

Blossoms Trading

Helpers Avenue is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Helpers Avenue
Dell Rose CourtVerified
CQC Good

Norse Care (Services)

Dell Rose Court is a home care agency run by Norse Care (Services) Limited and based in Norwich, Norfolk.

DementiaResidential
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Dell Rose Court
No photos yet
Verified
CQC Requires improvement

Nouveau Care is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
CQC:Safe: Requires improvementWell-led: Requires improvement
Fees on request
View agency: Nouveau Care
No photos yet
Verified
CQC Requires improvement

Compkey Healthcare Ltd is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Requires improvement
Fees on request
View agency: Compkey Healthcare Ltd
No photos yet
Verified
CQC Good

Cera Care

Cera - Norwich is a home care agency based in Norwich, Norfolk, that delivers care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Cera - Norwich
Even Care LtdVerified

Even Care Ltd is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Dementia
Fees on request
View agency: Even Care Ltd
DoughtysVerified
CQC Good

Doughtys is a home care agency based in Norwich, Norfolk, providing care and support to older people in their own homes.

CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Doughtys
Prevail HealthcareVerified
CQC Good

Prevail Healthcare is a home care agency based in Norwich, Norfolk, providing domiciliary care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Prevail Healthcare
No photos yet
Verified
CQC Good

Healthcare Homes

Norwich is a home care agency run by Healthcare Homes, based in Norwich, Norfolk.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Norwich
No photos yet
Verified
CQC Requires improvement

Purely Care is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
CQC:Safe: Requires improvementWell-led: Requires improvement
Fees on request
View agency: Purely Care
No photos yet
Verified
CQC Good

Trust Care Agency is a home care provider based in Norwich, Norfolk, delivering care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Requires improvement
Fees on request
View agency: Trust Care Agency
No photos yet
Verified
CQC Good

McCarthy Stone

Your Life (Norwich) is a home care agency based in Norfolk that delivers care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Your Life (Norwich)
Availl (Norwich)Verified
CQC Good

22 beds

WilsonParker

Availl (Norwich) is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Availl (Norwich)
Barley CourtVerified
CQC Good

Norse Care (Services)

Barley Court is a home care agency run by Norse Care (Services) Limited and based in Norwich, Norfolk.

DementiaResidential
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Barley Court
No photos yet
Verified
CQC Good

20 beds

Norfolk County Council

Grays Fair Court is a home care agency run by Norfolk County Council, based in Norwich, Norfolk.

CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Grays Fair Court
Caremark NorwichVerified
CQC Requires improvement

Caremark

Caremark Norwich is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Dementia
CQC:Safe: Requires improvementWell-led: Requires improvement
Fees on request
View agency: Caremark Norwich
Home InsteadVerified
CQC Good

Home Instead

Home Instead is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Home Instead
No photos yet
Verified

Pulms Limited is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Fees on request
View agency: Pulms Limited
Harriet CourtVerified
CQC Good

Norse Care (Services)

Harriet Court is a home care agency run by Norse Care (Services) Limited and based in Norwich, Norfolk.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Harriet Court
No photos yet
Verified
CQC Good

Webster Court is a home care agency based in Norwich, Norfolk, that delivers care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Webster Court
No photos yet
Verified
CQC Good

Norfolk County Council

NCC Swift Response is a home care agency run by Norfolk County Council, based in Norwich.

Dementia
CQC:Safe: GoodWell-led: Requires improvement
Fees on request
View agency: NCC Swift Response
No photos yet
Verified
CQC Requires improvement

Apple Homecare Limited is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Dementia
CQC:Safe: Requires improvementWell-led: Requires improvement
Fees on request
View agency: Apple Homecare Limited
No photos yet
Verified

Norwich is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Fees on request
View agency: Norwich
Redmayne ViewVerified
CQC Good

Norse Care (Services)

Redmayne View is a home care agency run by Norse Care (Services) Limited, based in Norwich, Norfolk.

DementiaResidential
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Redmayne View
No photos yet
Verified
CQC Good

The Home Team is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: The Home Team
No photos yet
Verified

TCOU at Home

TCOU at Home Ltd is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
Fees on request
View agency: TCOU at Home Ltd
No photos yet
Verified

5 beds

NHS England East of England

Mill Lodge is a home care agency providing care and support in people's own homes across East of England.

Dementia
Fees on request
View agency: Mill Lodge
No photos yet
Verified
CQC Requires improvement

Norvic Healthcare Anglia is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Requires improvement
Fees on request
View agency: Norvic Healthcare Anglia
No photos yet
Verified
CQC Good

Heart Homecare Cambridge

Fuchsia Homecare Norwich is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Fuchsia Homecare Norwich
No photos yet
Verified
CQC Requires improvement

Almond Tree Care Ltd provides specialist dementia care alongside support for older people aged 65 and over.

Dementia
CQC:Safe: Requires improvementWell-led: Requires improvement
Fees on request
View agency: Almond Tree Care Ltd
No photos yet
Verified
CQC Good

NR Care Head Office is a home care agency based in Norwich, Norfolk, providing domiciliary care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: NR Care Head Office
Semy Care LtdVerified
CQC Good

Semy Care Ltd is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Semy Care Ltd
No photos yet
Verified

Cera Care

Cera Norfolk is a home care agency based in Norwich that provides care and support in people's own homes.

Dementia
Fees on request
View agency: Cera Norfolk
No photos yet
Verified
CQC Outstanding

Aylsham Homecare is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Outstanding
Fees on request
View agency: Aylsham Homecare
No photos yet
Verified
CQC Good

Muteuro Limited is a home care agency based in Norwich, Norfolk, providing domiciliary care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: MUTEURO LIMITED
Swallowtail PlaceVerified
CQC Inadequate

Norse Care (Services)

Swallowtail Place is a home care agency operated by Norse Care (Services) Limited, based in Norwich, Norfolk.

CQC:Safe: InadequateWell-led: Inadequate
Fees on request
View agency: Swallowtail Place
No photos yet
Verified
CQC Requires improvement

First Choice Home Care

First Choice Home Care is a domiciliary care provider based in Norwich, Norfolk.

Dementia
CQC:Safe: Requires improvementWell-led: Requires improvement
Fees on request
View agency: First Choice Home Care

Key facts: Norwich

Home care agencies listed91
Rated Good or Outstanding41 of 54 (76%)
Rated Outstanding2
Rated Requires improvement or Inadequate13
Norfolk usual weekly rate (2025)£1,015
LargestAvaill (Norwich) (22 beds)
Most recently inspectedBluebird Care (Norwich & North Norfolk) (October 2023)
Outstanding2
Good39
Requires improvement12
Inadequate1
Not yet rated37

Data: CQC register, updated October 2026. Figures are for the homes listed on this page.

Not sure how much care is needed?

Answer a few questions and we’ll estimate the hours a week, a visit schedule and a rough cost for care at home in Norwich — in about a minute.

Estimate care needs

CQC quality of home care in Norwich

Rated Good or Outstanding
41/ 54 rated
Outstanding
2
Newly registered (awaiting rating)
37

Every agency here is regulated by the Care Quality Commission. Each profile shows the full CQC breakdown — whether the service is safe, effective, caring, responsive and well-led.

Care agency vs a private carer in Norwich

A private or introductory-agency carer often charges less per hour than a CQC-regulated agency — but the difference pays for cover, vetting and the legal responsibilities the agency carries for you. Here’s how the two compare.

CQC-regulated home care agency compared with a private or introductory-agency carer
 CQC-regulated agencyPrivate / introductory carer
RegulationRegistered with and inspected by the CQC — a published rating on every profileNot inspected — an individual carer is not CQC-regulated
If your carer is off sickThe agency sends a replacement, so care never stopsYou have to arrange emergency cover yourself
Employment & taxThe agency employs the carer — pay, tax, pension and insurance are handled for youYou may become the carer’s legal employer, with HMRC, pension and insurance duties
Training, DBS & insuranceCarers are trained, DBS-checked and covered by the agency’s insuranceYou check training, references and DBS yourself
Typical hourly rate£22–£28 per hour£15–£19 per hour

The higher agency rate buys the cover, training and liability an agency carries for you — the reassurance most families want when arranging care for a parent. Every agency listed on this page is registered with the CQC.

Rates are typical UK ranges, not local quotes, and vary by provider, timing and the level of care. Employing a carer directly makes you their employer — check your responsibilities on GOV.UK.

What home care costs in Norwich

Hourly (visiting) care
£22–£30per hour
Overnight (waking) care
£150–£220per night
Live-in care
£1,100–£1,600per week

Estimated typical UK ranges — actual fees depend on the agency, the hours you need, and the level of care. Always get a written quote after a needs assessment. For context, Norfolk council's published cost-of-care rate was around £1,015/week (2025). Check who pays with the funding calculator.

Paying for home care in Norwich: your home is protected

This is the difference families most often miss. When your relative is cared for in their own home, the value of that home is left out of the council’s financial assessment. Move into a care home and the property is usually counted — which is why so many families worry about having to sell up. Staying at home removes that worry entirely.

The property disregard

Your main or only home is never included in the means test for care at home. The assessment looks only at savings, capital and income — the house you live in is disregarded for as long as care is provided there.

How the means test works (England)

  • Over £23,250 in savings & capital — you pay the full cost of your care (a “self-funder”).
  • Under £14,250 — your capital is ignored; you contribute only from income.
  • Between the two — a sliding scale: roughly £1 a week for every £250 of capital above £14,250.
  • Your home — disregarded throughout, because the care happens there.

Norfolk council carries out a free care-needs assessment first, then a financial assessment to work out what, if anything, you pay towards care in Norwich.

Check who pays with our calculatorNHS: paying for your own care

Capital limits are the England thresholds (frozen for several years — check the current figures). Scotland, Wales and Northern Ireland use different limits and rules. The residential-care property rules are more nuanced (a partner still living there, or a 12-week disregard, can change things). Always get a financial assessment from your council.

What later-life care costs in Norwich

Average weekly costs for the main types of care, so you can see how Norwich compares with the wider Norfolk area and the UK.

Average weekly care costs in Norwich, Norfolk and the UK
Type of careNorwichNorfolk avgUK average
Residential care home£1,398£1,246£1,200
Nursing care home£1,400£1,309£1,500
Live-in care (est.)——~£1,400
Visiting care, 20 hrs/wk (est.)——~£460

Residential care in Norwich averages £1,398/week — about 17% above the UK average.

Care-home figures are the average advertised private weekly fee across AskBart’s listings (Norwich within ~5 miles; Norfolk county-wide); actual fees depend on the home, room and level of care. Home-care figures are typical UK estimates — we don’t yet hold verified local agency rates, so they aren’t shown per area. Always get written quotes. Model your own numbers with the care cost calculator.

The true cost of care at home vs a care home in Norwich

Families often compare a care-home fee to home-care hours alone — but a care home already includes the room, meals and bills, while staying at home means paying for those on top of the care. Adjust the figures for an illustrative weekly and yearly comparison, and see where a care home becomes the cheaper choice. The care-home figure is prefilled with Norwich's average private fee — adjust any number to match your own quotes.

Care home (£/week)

Household costs total £173/week. Attendance Allowance is a non-means-tested benefit (2026/27 rates £76.70 lower / £114.60 higher per week — check the current rate); it is usually payable whether you stay at home or self-fund a care home, so it is applied to every option below.

Home-care visits

35 hrs/week × £23

£978/wk

£50,856/year

£805 care + £173 bills

Lowest total cost

Live-in care

one carer, living with you

£1,573/wk

£81,796/year

£1,400 care + £173 bills

Residential care home

room, meals & bills included

£1,398/wk

£72,696/year

Where it changes over

Once the £173/week of household bills are counted, staying at home works out cheaper only up to about 53 hours of care a week. Beyond that, a residential care home — where the bills are already included — usually costs less.

A guide, not a quote

Every figure is an editable estimate. Household bills vary by home and circumstances; live-in care may need two carers for high or overnight needs; and the right choice depends on the level of care needed, not just the total. Always get real quotes and a care-needs assessment before deciding.

Illustrative only — a transparent model, not a quote. See who should pay towards care in our care funding & means-test calculator, or ask Bart.

Support for staying at home in Norwich

Care at home works best alongside local health services, grants and carer support. These are the main routes to help — home adaptations are administered by Norfolk council.

Home adaptations & grants

Grab rails, stairlifts and level-access showers can be part-funded by a Disabled Facilities Grant — the practical changes that let care at home succeed.

Disabled Facilities Grant

Help paying for care

Attendance Allowance is a non-means-tested benefit that helps with the cost of care at home for people over State Pension age.

Attendance Allowance

District nursing & community health

NHS community teams visit at home for wound care, medication support and ongoing conditions, alongside your care agency.

NHS care & support

Support for family carers

Advice, a carer’s assessment, respite and local support groups for relatives who help with care.

Carers UK advice

Prescription delivery

Local pharmacies can prepare weekly blister packs (dosette boxes) and deliver medicines to the door.

Find a pharmacy

Links open official NHS, GOV.UK and national charity services that localise to your postcode. AskBart is independent and isn’t affiliated with these organisations.

Common questions

How many home care agencies are there in Norwich?

AskBart lists 91 CQC-registered home care agencies in and around Norwich, 2 of them rated Outstanding.

How much does home care cost in Norwich?

Visiting (hourly) home care in Norwich typically costs £22–£30 per hour, overnight care £150–£220 per night, and live-in care £1,100–£1,600 per week. Actual fees depend on the agency and your care needs — always ask for a written quote after a free needs assessment.

Are home care agencies in Norwich regulated?

Yes. Every agency listed here is registered with and inspected by the Care Quality Commission (CQC). 41 of the 54 rated agencies are rated Good or Outstanding. Each profile shows the full CQC rating across all five areas: safe, effective, caring, responsive and well-led.

Weighing up your options in Norwich?

Care needs change over time. Compare the other kinds of later-life care in Norwich:

Need more support than visiting care can give?Compare care homes in NorwichThinking about downsizing to an independent community?Explore retirement living in Norwich

Near Norwich

Paying for care? See how care is funded and check what the council may pay.

Guides for families

More in our home care guides.

Talk to a care at home expert.

Choosing home care is a big decision. Get free, friendly guidance on the agencies in Norwich — no obligation, just clear answers when you need them.

Talk to an advisorCompare with a care home

Header photo: Tanya Dedyukhina, CC BY 3.0, via Wikimedia Commons