Prevail Healthcare
Home care agency in Norwich, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Prevail Healthcare is a home care agency based in Norwich that provides care and support in people's own homes across Norfolk. It supports people with learning disabilities, helping them to live independently at home. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment. Support can include help with everyday tasks such as cooking meals, essential cleaning, shopping and paying bills.
The Care Quality Commission rates Prevail Healthcare Good overall. Each key question, covering safe, effective, caring, responsive and well-led, was also rated Good in a report published in 2022.
What inspectors found
CQC: GoodReport published 8 March 2022 · Last inspected 16 February 2022
Inspectors found that this domiciliary care service, which supports people in their own homes, provides care that the people spoken to were satisfied with. Staff were described as kind and caring, and a small, consistent team gives people continuity, with people knowing their care plans and taking part in decisions about their support. The management team was described as committed to high standards and as available and supportive to people, relatives and staff.
- Staff know how to recognise and report possible abuse, and risks to people's health and safety are assessed and reduced.
- Staff were safely recruited, medicines are managed safely, and staff have their competence checked before giving medicines.
- People and relatives describe staff as kind and caring, and people receive care from a small, consistent team.
- Managers respond appropriately to incidents, share learning with staff, and are described as approachable and supportive.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Prevail Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Prevail Healthcare is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 3.4 miles away. The local GP practice is CASTLE PARTNERSHIP, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Norwich
Information last reviewed October 2026.
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