Home care agency

Eagles Recruitment and Healthcare

Home care agency in Norwich, Norfolk

Eagles Recruitment and Healthcare

Home care agency in Norwich, Norfolk

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressCavell House, Stannard Place, Saint Crispins Road, Norwich, NR3 1YE

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About

Eagles Recruitment and Healthcare is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes. The agency works with older people and those living with dementia, delivering domiciliary care tailored to individual needs.

Eagles Recruitment and Healthcare was rated Good by the Care Quality Commission in 2023, receiving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 2 March 2023 · Last inspected 14 February 2023

Inspectors reviewed this domiciliary care agency remotely, as a first performance review, after it had been largely dormant since registering in 2015. Feedback from people using the service was uniformly positive, describing consistent, respectful and compassionate care from dedicated staff, with people supported to keep choice and control over their lives. Staff reported that the training and support they received had improved their confidence and the quality of care they gave.

Strengths noted
  • People described care that met or exceeded their needs, delivered by dedicated and consistent staff
  • People were supported to stay independent and in control of their care, with decisions made in their best interests
  • Management was described as approachable and responsive, with an open culture that encouraged feedback
  • Staff said investment in their training and support improved the care provided
Areas to improve
  • Medication administration records were not fully in line with best practice and need improvement, although inspectors had no safety concerns and people received their medicines as prescribed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)

What's nearby

GP surgery300 m
Hospital3.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Eagles Recruitment and Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Eagles Recruitment and Healthcare is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 3.3 miles away. The local GP practice is CASTLE PARTNERSHIP, 0.2 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 3.3 mi
Nearest GP
CASTLE PARTNERSHIP · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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