Semy Care Ltd

Semy Care Ltd

Home care agency in Norwich, Norfolk

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 3 & 4, The Old Mill, Norwich Road, Hoveton, Norwich, NR12 8DA

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About

Semy Care Ltd is a home care agency with its office in Hoveton, Norwich, Norfolk. It provides care and support in people's own homes, with dementia as its main care focus. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities or mental health needs.

The Care Quality Commission rated Semy Care Ltd Good overall in a report published in 2023. Its ratings for safe, effective, caring, responsive and well-led care are all Good.

What inspectors found

CQC: Good

Report published 8 June 2023 · Last inspected 16 May 2023

Inspectors describe Semy Care Ltd as a domiciliary care service supporting younger and older adults in their own homes, some living with dementia, physical disability or mental health needs. People told the inspectors that care was personalised, kind and respectful, that they had a say in planning their care, and that they felt safe. Staff were described as safely recruited, trained and supported, and the registered manager was said to understand their responsibilities.

Strengths noted
  • Care plans were detailed and tailored to each person, helping staff deliver person-centred support
  • Regular reviews with people and relatives checked that the service met needs and kept to expected quality
  • Staff were safely recruited, inducted and trained, and their competence was assessed
  • Nutritional and hydration needs were met, and risks to people and staff had been identified
Areas to improve
  • Records relating to supporting people to make decisions in their least restrictive way needed improvement
  • Medicines were mostly administered in line with best practice, but full adherence needed to be ensured
  • Some shortfalls in the service were identified, and the provider's improvement plan was in place to address them

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital10.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Semy Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Semy Care Ltd is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 10.2 miles away. The local GP practice is HOVETON & WROXHAM MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 10.2 mi
Nearest GP · CQC Good
HOVETON & WROXHAM MEDICAL CENTRE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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