Home care agency
NR Care Head Office
Home care agency in Norwich, Norfolk
NR Care Head Office
Home care agency in Norwich, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
NR Care Head Office is a home care agency based in Norwich, providing care and support in people's own homes across Norfolk. It supports adults with basic and more complex needs. Its listed client groups include people living with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse, and dementia is its stated care focus.
The agency builds a tailored care plan for each person and aims to keep care continuous where possible. Services include live-in carers and round-the-clock care, alongside companionship. The Care Quality Commission rated NR Care Good overall in its 2021 report, with Good ratings for safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 12 May 2021 · Last inspected 23 April 2021
Inspectors found that people receiving care from NR Care Head Office felt safe, and that staff knew how to report concerns and manage risks. Care was described as person-centred, delivered by a mostly consistent group of staff who knew people well, and staff were said to be supported and involved. Quality assurance systems were reported as identifying and acting on areas for improvement.
- Staff were recruited safely and there were enough of them to cover care visits
- Staff received relevant training and used PPE and infection control practices, including for COVID-19
- Care plans were person-centred and assessments were thorough before care began
- Improvements were made since the last inspection, and the provider is no longer in breach of regulations
- Medicines records were not always thorough, and guidance on topical creams was not always complete
- Allergies were not always recorded on medicines administration records
- Care planning records relating to people's mental capacity needed further work, and inspectors made a recommendation in this area
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — NR Care Head Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
NR Care Head Office is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 7.6 miles away. The local GP practice is THORPEWOOD MEDICAL GROUP, 2.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Norwich
Information last reviewed October 2026.
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