Bluebird Care

Bluebird Care (Norwich & North Norfolk)

Home care agency in Norwich, Norfolk

Operated by Bluebird Care

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 7, Oaktree Business Park, Basey Road, Rackheath Industrial Estate, Rackheath, Norwich, NR13 6PZ

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About

Bluebird Care (Norwich & North Norfolk) is a home care agency that delivers care and support in people's own homes, with its office in Norwich, Norfolk. The agency has been operating since 2004 and reports more than twenty years of experience looking after people's loved ones, while continuing to develop its home care service. Its stated aim is to help people keep living as they wish, at home. Dementia is its listed care focus, and it supports older people, adults under 65, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.

The Care Quality Commission rates Bluebird Care (Norwich & North Norfolk) Good overall, based on a report published in 2023. It is also rated Good for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 21 November 2023 · Last inspected 26 October 2023

Bluebird Care (Norwich & North Norfolk) provides personal care to people in their own homes and was supporting 47 people at the time of the inspection. Inspectors, working remotely, found that people were helped to keep choice and control over their daily lives, with staff acting in the least restrictive way. The report describes a positive culture in which staff felt supported and valued their work.

Strengths noted
  • People, relatives and staff were asked for their views and were listened to, with clear communication.
  • Staffing was sufficient, and people did not report late or missed visits.
  • Medicines were handled safely, and staff used protective equipment and maintained good hygiene.
  • Governance systems identified problems, and actions were taken to improve the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery2.7 miles
Hospital7.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseSparse
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Bluebird Care (Norwich & North Norfolk) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bluebird Care (Norwich & North Norfolk) is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 7.6 miles away. The local GP practice is THORPEWOOD MEDICAL GROUP, 2.7 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 7.6 mi
Nearest GP
THORPEWOOD MEDICAL GROUP · 2.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Bluebird Care

Bluebird Care (Norwich & North Norfolk) is one of 156 services run by Bluebird Care on AskBart. See how the group's services are rated and where it operates.

See all 156 Bluebird Care listings →

Information last reviewed October 2026.

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