Norwich Supported Living

Home care agency in Norwich, Norfolk

Operated by Independence Matters C.I.C.

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Addressc/o Sprowston Hub, Aslake Close, Norwich, NR7 8ET

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About

Norwich Supported Living is a home care agency based in Norwich, Norfolk, providing support and assistance in people's own homes. The agency works with adults living with dementia, older people, younger adults, those with physical disabilities, mental health needs and learning disabilities. It delivers personalised care focused on helping clients maintain independence and participate in their communities.

Norwich Supported Living was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 15 March 2019 · Last inspected 22 February 2019

Inspectors found that Norwich Supported Living, which supports 15 people with learning disabilities in their own homes, delivers good everyday care. They described staff as attentive to individual preferences and communication needs, with people supported to make choices, pursue interests and stay involved in their community. Managers were seen as well led and open to feedback, and the report noted that people and staff were positive about recent changes.

Strengths noted
  • Care is very person centred, with needs and individual preferences assessed closely
  • People are supported to make choices and keep control, in the least restrictive way possible
  • Risks are assessed and managed, and medicines are given on time
  • Leadership is seen as strong, with managers actively seeking the views of people and staff

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery1.2 miles
Hospital5.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Norwich Supported Living will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Norwich Supported Living is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 5.4 miles away. The local GP practice is OLD CATTON MEDICAL PRACTICE, 1.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 5.4 mi
Nearest GP · CQC Good
OLD CATTON MEDICAL PRACTICE · 1.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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