Home care agency

Clark James HomeCare - Norwich

Home care agency in Norwich, Norfolk

Clark James HomeCare - Norwich

Home care agency in Norwich, Norfolk

Operated by Clark James Norwich

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 9 Diamond House, Vulcan Road North, Norwich, NR6 6AQ

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About

Clark James HomeCare – Norwich is a home care agency based in Norwich, Norfolk, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse. It was rated Good by the Care Quality Commission in 2019, achieving Good ratings across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 17 July 2019 · Last inspected 10 May 2019

Inspectors describe Clark James HomeCare in Norwich as a domiciliary care agency supporting older adults and younger disabled adults in their own homes, with 33 people receiving personal care at the time of the May 2019 visit. People and relatives spoke warmly of staff, who were described as caring, kind and familiar with individual needs. The report says care was person-centred, medicines and nutrition were handled as required, and infection control was followed.

Strengths noted
  • Staff were described as skilled, motivated and caring, with training and support in place for their roles
  • Care plans were person-centred, and people were consulted and encouraged to make their own decisions
  • Quality assurance systems were found to be robust, and the registered manager was knowledgeable
  • Complaints were investigated and changes made where needed, and the service was responsive to people's changing health needs
Areas to improve
  • The service was previously rated Requires Improvement, with earlier concerns about medicines monitoring and care plan guidance on health conditions; this inspection found those areas addressed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital4.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Clark James HomeCare - Norwich will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Clark James HomeCare - Norwich is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 4 miles away. The local GP practice is WOODCOCK RD SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 4 mi
Nearest GP · CQC Good
WOODCOCK RD SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Clark James Norwich

Clark James HomeCare - Norwich is one of 4 services run by Clark James Norwich on AskBart. See how the group's services are rated and where it operates.

See all 4 Clark James Norwich listings →

Information last reviewed October 2026.

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