Home care agency

Apple Homecare Limited

Home care agency in Norwich, Norfolk

Apple Homecare Limited

Home care agency in Norwich, Norfolk

CQC Requires improvementDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 4 Javelin Road, Airport Industrial Estate, Norwich, NR6 6HX

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About

Apple Homecare Limited is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes. It aims to help the people it supports remain at home and keep their independence, and to give their families reassurance and more time to spend with their loved ones. The agency has a particular focus on dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The Care Quality Commission rates Apple Homecare Limited as Requires Improvement overall, in a report published in 2022. It is rated Good for being Effective, Caring and Responsive, and Requires Improvement for being Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 16 May 2022 · Last inspected 9 March 2022

Inspectors found that people using this domiciliary service, and their relatives, described staff as respectful, kind and caring, with a friendly manner that put people at ease. Staff were reported to support people with medicines, skin care and eating and drinking, to arrive on time and to wear and dispose of protective equipment correctly. The report says the provider has made improvements since the last inspection and the service is no longer rated Inadequate or in special measures.

Strengths noted
  • Staff are described as respectful, kind and attentive, treating people as individuals and often making them laugh.
  • Visits are reported to start on time, last the agreed length, and staff let people know if they are running late.
  • People and relatives describe consistent standards of care that support safety and independence at home.
  • The registered manager regularly seeks feedback from people and relatives, who feel able to contact the office.
Areas to improve
  • The provider remains in breach of the regulation on good governance (regulation 17), so the service is still rated as requiring improvement overall.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital4.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Apple Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Apple Homecare Limited is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 4.7 miles away. The local GP practice is OLD CATTON MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 4.7 mi
Nearest GP · CQC Good
OLD CATTON MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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