Home care agency
The Home Team
Home care agency in Norwich, Norfolk
The Home Team
Home care agency in Norwich, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
The Home Team is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes. Its care focus is dementia, and it supports older people aged 65 and over as well as younger adults under 65. Personal care includes help with washing, bathing, showering, dressing and personal grooming. When a new client joins, the agency first considers their preferences for eating and drinking. Many of the people it supports have reduced mobility and need assistance with errands and appointments.
The Care Quality Commission rated The Home Team Good overall in its 2022 report, with Good ratings across the safe, effective, caring, responsive and well-led key questions.
What inspectors found
CQC: GoodReport published 14 December 2022 · Last inspected 14 November 2022
Inspectors found The Home Team, a domiciliary care service supporting 18 people in their own homes with personal care, to be good overall. Care is described as delivered by regular, consistent staff who are kind, caring and take time with people, and who help build trusting relationships. The report says people's independence and dignity are protected, their communication needs are considered, and their choices are respected.
- Staff are described as regular and consistent, and are said to have enough time to support people well
- Training and development are a clear focus, with staff described as effective and competent
- Care plans are detailed, include people's life histories, and support person-centred care
- Management is described as responsive, approachable and focused on quality, with people and relatives feeling listened to
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — The Home Team will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Home Team is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 4.7 miles away. The local GP practice is LAKENHAM SURGERY, 1.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Norwich
Information last reviewed October 2026.
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