Norse Care (Services) Limited
Harriet Court
Home care agency in Norwich, Norfolk
Operated by Norse Care (Services)
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Harriet Court is a home care agency that delivers care and support in people's own homes. It is operated by Norse Care (Services) Limited, with its office in Norwich, Norfolk. The agency focuses on dementia and supports older people aged 65 and over, and it offers short-term respite care. Staff tailor support to each person's needs, with an emphasis on independence, routines and friendships.
The agency works closely with Norfolk County Council and local healthcare professionals. Its wellbeing coordinators and care staff help people take part in meaningful activities and stay active. Family, friends and local community groups are also welcome to be involved. The Care Quality Commission rates Harriet Court Good overall, with Good ratings across all five key questions (report published 2019).
What inspectors found
CQC: GoodReport published 8 April 2019 · Last inspected 21 February 2019
Inspectors describe Harriet Court, a 40-flat Housing with Care scheme supporting 37 people with personal care, as offering person-centred support. Staff are said to take time to understand people, respond well to their needs, and work to meet personal preferences and encourage independence. The report describes a positive culture led by the manager, with one recommendation about the Mental Capacity Act 2005.
- Staff are described as getting to know people well and responding effectively to individual care needs.
- Potential risks to people's safety are said to be managed well by staff.
- Staff recruitment and training are described as effective in supporting people's health and wellbeing, and the service is well led, with a very positive culture.
- People and relatives are reported to describe staff as friendly, attentive and supportive, and people are helped to make their own choices in the least restrictive way.
- Inspectors recommend that the provider improve compliance with the Mental Capacity Act 2005.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected November 2025
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Harriet Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Harriet Court is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 3.5 miles away. The local GP practice is LAKENHAM SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Norse Care (Services)
Harriet Court is one of 33 services run by Norse Care (Services) on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Norwich
Information last reviewed October 2026.
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