Home care agency

MUTEURO LIMITED

Home care agency in Norwich, Norfolk

MUTEURO LIMITED

Home care agency in Norwich, Norfolk

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address2A Penfold Street, Aylsham, Norwich, NR11 6ET

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About

Muteuro Limited is a home care agency based in Norwich, Norfolk, providing domiciliary care and support to people in their own homes. The agency works with older people aged 65 and over, younger adults under 65, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. Dementia care is a particular focus.

Muteuro Limited was rated Good by the Care Quality Commission in 2022 across all five key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 24 March 2022 · Last inspected 25 February 2022

Inspectors found that the domiciliary care service supports two people in their own homes, with one receiving personal care. The one person who gave feedback said staff made them feel at ease, respected their dignity and encouraged independence, and a relative said staff checked on their wellbeing during visits. Care visits were reported to run on time, and systems were in place to monitor visit timing and staff safety when working alone.

Strengths noted
  • Personalised care that respects dignity and encourages independence
  • Staff check on people's wellbeing during visits
  • Care visits run on time, with monitoring of timing, duration and frequency
  • Governance systems in place to keep people safe and to support the service as it grows
Areas to improve
  • Inspectors made recommendations about recruitment processes to bring them in line with recognised good practice
  • Inspectors recommended further development of some risk assessment documentation

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital12.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — MUTEURO LIMITED will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

MUTEURO LIMITED is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 12.3 miles away. The local GP practice is MARKET SURGERY, 0.3 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 12.3 mi
Nearest GP
MARKET SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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