Home care agency

Norvic Healthcare Anglia

Home care agency in Norwich, Norfolk

Norvic Healthcare Anglia

Home care agency in Norwich, Norfolk

CQC Requires improvementDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 5, 232 Fakenham Road, Taverham, Norwich, NR8 6QW

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About

Norvic Healthcare Anglia is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.

The Care Quality Commission rated Norvic Healthcare Anglia as Requires Improvement in its 2021 report. The agency was rated Good for being safe, effective, caring and responsive to people's needs.

What inspectors found

CQC: Requires improvement

Report published 8 October 2021 · Last inspected 13 July 2021

Inspectors found that most people using this domiciliary service keep the same regular carers, who were described positively for their experience and for going beyond their role, such as helping with doctor visits and making sure people had food during bad weather. Visits were said to be communicated when late and generally delivered with enough staff for the planned time. People knew who the manager was and felt their concerns would be listened to and acted on.

Strengths noted
  • Continuity of care, with people usually supported by the same regular staff
  • Carers praised for experience and for going beyond their role in practical ways
  • Late visits are communicated to people and there were enough staff to deliver visits for the allotted time
  • People know who the manager is and feel their concerns would be listened to and acted on
Areas to improve
  • Inspectors recommended that the provider review systems for recording when medication has not been given, and the reasons why, and take appropriate action
  • The provider was still in breach of regulations at this focused inspection, though some improvement was made since the last inspection

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital4.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Norvic Healthcare Anglia will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Norvic Healthcare Anglia is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 4.8 miles away. The local GP practice is MARRIOTT'S MEDICAL PRACTICES, 0.4 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 4.8 mi
Nearest GP
MARRIOTT'S MEDICAL PRACTICES · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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