Home care agency
Eastern Specialist Services T/A Cavell Healthcare
Home care agency in Norwich, Norfolk
Eastern Specialist Services T/A Cavell Healthcare
Home care agency in Norwich, Norfolk
Operated by Eastern Specialist Services
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Eastern Specialist Services, trading as Cavell Healthcare, is a home care agency that provides care and support in people's own homes. Its office is in Norwich, and it also covers Cromer and Lowestoft. The agency aims to help people keep their independence and daily routines, with a caregiver available to assist with whatever support they need. Its stated focus is dementia care, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. A separate service, Cavell Choice, is described as aimed at supporting people's wellbeing and self-sufficiency.
The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led. The report was published in 2019.
What inspectors found
CQC: GoodReport published 20 May 2019 · Last inspected 26 April 2019
Inspectors rated this domiciliary care agency in Norwich good overall at its first inspection under its new registration, which took place in April 2019. The report describes care that was respectful and considerate, with people saying they were happy with the service and would recommend it. Staff are described as caring and kind, with people involved in planning their support, and the service is noted for an open culture, good management and a high level of staff morale.
- Care was person-centred and involved people in planning their support, including with medicines, nutrition and health services
- People said staff were caring, kind and compassionate, and that their dignity and independence were respected
- The service was well managed, listened to people, and dealt with concerns quickly
- Staff were safely recruited, were supported and trained, and there were enough of them to give unhurried care
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Eastern Specialist Services T/A Cavell Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Eastern Specialist Services T/A Cavell Healthcare is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 3 miles away. The local GP practice is HELLESDON MEDICAL PRACTICE, 0.9 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Eastern Specialist Services
Eastern Specialist Services T/A Cavell Healthcare is one of 3 services run by Eastern Specialist Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Norwich
Information last reviewed October 2026.
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