Home care agency
Grays Fair Court
Home care agency in Norwich, Norfolk
Norfolk County Council
Grays Fair Court
Home care agency in Norwich, Norfolk
Operated by Norfolk County Council
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Grays Fair Court is a home care agency run by Norfolk County Council, based in Norwich, Norfolk. It provides care and support delivered in people's own homes for older people aged 65 and over, younger adults under 65, and people with physical or learning disabilities.
The agency was rated Good by the Care Quality Commission in 2022, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 1 June 2022 · Last inspected 16 May 2022
Inspectors found that people in the extra care flats and reablement unit were supported to pursue personal goals, keep their independence and make their own choices. The environment was clean and well kept, and staff were praised for their skills and responsiveness. The service was rated Good.
- Feedback on staff skills, quality of care and responsiveness, including to call bell use, was consistently positive.
- Staff worked with people to set personal goals and maintain independence, and people's choices were respected in the least restrictive way.
- The service was visibly clean, and arrangements were in place to keep the premises in good condition seven days a week.
- An active recruitment programme aimed to reduce agency use and build a consistent, familiar staff team.
- Windows that were not restricted increased the risk of falls from height, and individualised risk assessments were not in place at the time. The provider said changes were being made.
- Some incidents that should have been referred to CQC were not, although inspectors saw the situations had been handled appropriately. A recommendation was made about this.
- Some aspects of medicines management documentation needed improvement to allow greater monitoring and oversight.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Grays Fair Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Grays Fair Court is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 1.9 miles away. The local GP practice is BEECHCROFT AND OLD PALACE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Norfolk County Council
Grays Fair Court is one of 7 services run by Norfolk County Council on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Norwich
Information last reviewed October 2026.
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