Home care agency
Compkey Healthcare Ltd
Home care agency in Norwich, Norfolk
Compkey Healthcare Ltd
Home care agency in Norwich, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Compkey Healthcare Ltd is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
The Care Quality Commission rated Compkey Healthcare Ltd as Requires Improvement in 2020. The inspection found the agency's care to be Safe, Caring and Responsive, though Effective practice and leadership were identified as requiring improvement.
What inspectors found
CQC: Requires improvementReport published 14 April 2020 · Last inspected 4 March 2020
Inspectors found that improvements had been made since the previous inspection, with medicines now managed safely and recruitment checks in place for new staff. Staff were described as kind, caring and compassionate, and people's privacy, dignity and independence were respected. Governance processes were strengthened, though the report says these changes still need to be embedded to stay effective.
- People's medicines are now managed safely and given correctly
- Staff are kind, caring and compassionate, and respect privacy and dignity
- Complaints are fully investigated and people are involved in the process
- Care is closely monitored and incidents or errors are quickly identified and put right
- Staff competency checks after training need strengthening, so staff fully understand what they have been taught
- Some staff need to improve their knowledge of the Mental Capacity Act 2005
- People's care records need more detail on their specific risks
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Compkey Healthcare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Compkey Healthcare Ltd is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 1.6 miles away. The local GP practice is WENSUM VALLEY MEDICAL PRACTICE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Norwich
Information last reviewed October 2026.
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