Helpers Avenue

Home care agency in Norwich, Norfolk

Operated by Blossoms Trading

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address33 Earlham West Centre, Norwich, NR5 8AD

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About

Helpers Avenue is a home care agency based in Norwich, Norfolk, providing domiciliary care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It offers visiting care services tailored to individual needs and routines.

Helpers Avenue was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 19 September 2019 · Last inspected 22 August 2019

Inspectors found the registered manager and staff provided caring, person-centred home care to adults in their own homes in Norwich and surrounding areas. Care plans were detailed, people were consulted about their support, and staff were described as respectful of privacy and dignity. The report notes staff had enough time to meet needs safely, and that the service was well led and involved people, relatives and staff in its development.

Strengths noted
  • Staff were caring and treated people with respect, protecting privacy and dignity
  • Detailed care plans gave staff clear guidance on meeting each person's needs
  • Additional 'make a difference' care calls helped people do things they would otherwise not manage
  • Leadership was experienced and approachable, with regular checks driving service improvement

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helpers Avenue will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helpers Avenue is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 1.3 miles away. The local GP practice is WENSUM VALLEY MEDICAL PRACTICE, 0 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 1.3 mi
Nearest GP
WENSUM VALLEY MEDICAL PRACTICE · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Blossoms Trading

Helpers Avenue is one of 26 services run by Blossoms Trading on AskBart. See how the group's services are rated and where it operates.

See all 26 Blossoms Trading listings →

Information last reviewed October 2026.

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