Swallowtail Place

Norse Care (Services) Limited

Swallowtail Place

Home care agency in Norwich, Norfolk

Operated by Norse Care (Services)

CQC Inadequate
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressBridewell Lane, Acle, Norwich, NR13 3FU

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About

Swallowtail Place is a home care agency operated by Norse Care (Services) Limited, with its office in Norwich, Norfolk. It provides care and support in people's own homes for older people aged 65 and over and for younger adults under 65. Care is planned around each person's individual needs, and the agency offers specialist dementia care and short-term respite care. It works with Norfolk County Council and local health professionals to make care more accessible.

Wellbeing coordinators and care staff are described as helping people take part in meaningful activities, stay active and keep their independence. The Care Quality Commission rates Swallowtail Place Inadequate overall, in a report published in 2026. Its key question grades are Inadequate for Safe, Effective, Responsive and Well-led, and Requires Improvement for Caring.

Specialist care

Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery0 m
Hospital8.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Swallowtail Place will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Swallowtail Place is backed by a local NHS health network. The nearest A&E is James Paget University Hospital, 8.9 miles away. The local GP practice is ACLE MEDICAL PARTNERSHIP, 0 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
James Paget University Hospital · 8.9 mi
Nearest GP · CQC Good
ACLE MEDICAL PARTNERSHIP · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Norse Care (Services)

Swallowtail Place is one of 33 services run by Norse Care (Services) on AskBart. See how the group's services are rated and where it operates.

See all 33 Norse Care (Services) listings →

Information last reviewed October 2026.

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