Home care agency
Nightingale Homecare Norfolk (Norwich)
Home care agency in Norwich, Norfolk
Nightingale Homecare Norfolk (Norwich)
Home care agency in Norwich, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Nightingale Homecare Norfolk is a home care agency based in Norwich that provides care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people living with dementia, physical disabilities or sensory impairment.
The Care Quality Commission rated Nightingale Homecare Norfolk as Requires Improvement in its 2021 report. It was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 19 April 2021 · Last inspected 16 March 2021
Inspectors found that staff were kind, caring and respectful of people's privacy and dignity, and that people were involved in planning their care and usually saw consistent workers. The report also describes staff as well trained, with good knowledge of safeguarding and infection control, and says people, relatives and staff were positive about management.
- Staff were described as caring, compassionate and kind, and people's privacy, dignity and independence were respected.
- There were enough trained staff, and they had good knowledge of safeguarding and infection control.
- People, relatives and staff were positive about the management, and complaints and concerns were investigated and resolved.
- Staff acted promptly to reduce risks when specific health concerns came to light.
- Some recruitment checks were not robust, including unexplored gaps in employment history and inconsistencies in applications.
- Medicines recording and handling were inconsistent at times, and allergy details and care plans were not always kept up to date.
- Some health risks, such as those linked to diabetes, multiple sclerosis and chest infection, were not fully planned for, and care plans did not always give staff comprehensive guidance.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Nightingale Homecare Norfolk (Norwich) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Nightingale Homecare Norfolk (Norwich) is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 3.7 miles away. The local GP practice is CASTLE PARTNERSHIP, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Norwich
Information last reviewed October 2026.
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