Home care agency

Fisher Healthcare East Anglia - Norwich

Home care agency in Norwich, Norfolk

Fisher Healthcare East Anglia - Norwich

Home care agency in Norwich, Norfolk

CQC Requires improvementDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address79A Gordon Avenue, Norwich, NR7 0DR

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About

Fisher Healthcare East Anglia – Norwich is a home care agency based in Norwich, Norfolk, providing care and support in people's own homes. The agency supports older people and adults of all ages, with a particular focus on dementia care. It also works with people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.

The agency was rated Requires Improvement by the Care Quality Commission in 2022. It was rated Good for Effective, Caring and Responsive, but Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 19 August 2022 · Last inspected 14 June 2022

Inspectors found that most people using this small home care service spoke positively about the care they received, and that staff knew their needs well. People were reported to be safe from harm and abuse, medicines were now being managed safely, and staff were recruited, trained and supervised well. Relationships with health professionals were described as good, and people were supported to make their own choices.

Strengths noted
  • Staff recruitment, induction, competency checks, supervision and appraisals were in place
  • Medicines are now managed safely, with staff helping people who find tablets confusing
  • Good working relationships with health care professionals, with timely updates
  • People were supported to have choice and control, in line with their best interests
Areas to improve
  • Risks were not always assessed, and where they were, plans for managing them were not always clear
  • Care plans lacked consistency and detail, and were not always kept up to date
  • The quality assurance system did not identify shortfalls, and provider oversight was limited

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital5.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Fisher Healthcare East Anglia - Norwich will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Fisher Healthcare East Anglia - Norwich is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 5 miles away. The local GP practice is EAST NORWICH MEDICAL PARTNERSHIP, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 5 mi
Nearest GP · CQC Good
EAST NORWICH MEDICAL PARTNERSHIP · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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