Dementia home care agencies in Newcastle upon Tyne

There are 4 dementia home care agencies in and around Newcastle upon Tyne on AskBart. 100% of those rated by the CQC are Good or Outstanding, against 79% nationally (CQC data, September 2023).

The Care and Support Group Tyneside

Key facts: Newcastle upon Tyne

Dementia home care agencies listed4
Rated Good or Outstanding4 of 4 (100%)
Rated Outstanding0
Rated Requires improvement or Inadequate0
Newcastle upon Tyne usual weekly rate (2025)£983
CQC ratings of the homes in Newcastle upon Tyne: Good 4Good4

Data: CQC register, updated September 2023. Figures are for the homes listed on this page.

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Home care agencies (4)
CQC:Safe: GoodWell-led: Good

JohnJasper Care is a dementia specialist home located in Newcastle upon Tyne, Tyne and Wear, in the North East of England.

Dementia
City and County Healthcare Group
CQC:Safe: GoodWell-led: Good

Comfort Call Newcastle is a home care agency based in Newcastle upon Tyne.

Dementia
CQC:Safe: GoodWell-led: Good

Prism Care (North East) CIC is a dementia specialist care home that supports older people aged 65 and over, younger adults under 65, and people with…

Dementia
CQC quality of home care in Newcastle upon Tyne
Rated Good or Outstanding
4/ 4 rated

Every agency here is regulated by the Care Quality Commission. Each profile shows the full CQC breakdown — whether the service is safe, effective, caring, responsive and well-led.

Care agency vs a private carer in Newcastle upon Tyne

A private or introductory-agency carer often charges less per hour than a CQC-regulated agency — but the difference pays for cover, vetting and the legal responsibilities the agency carries for you. Here’s how the two compare.

CQC-regulated home care agency compared with a private or introductory-agency carer
 CQC-regulated agencyPrivate / introductory carer
RegulationRegistered with and inspected by the CQC — a published rating on every profileNot inspected — an individual carer is not CQC-regulated
If your carer is off sickThe agency sends a replacement, so care never stopsYou have to arrange emergency cover yourself
Employment & taxThe agency employs the carer — pay, tax, pension and insurance are handled for youYou may become the carer’s legal employer, with HMRC, pension and insurance duties
Training, DBS & insuranceCarers are trained, DBS-checked and covered by the agency’s insuranceYou check training, references and DBS yourself
Typical hourly rate£22–£28 per hour£15–£19 per hour

The higher agency rate buys the cover, training and liability an agency carries for you — the reassurance most families want when arranging care for a parent. Every agency listed on this page is registered with the CQC.

Rates are typical UK ranges, not local quotes, and vary by provider, timing and the level of care. Employing a carer directly makes you their employer — check your responsibilities on GOV.UK.

What home care costs in Newcastle upon Tyne
Hourly (visiting) care
£22–£30per hour
Overnight (waking) care
£150–£220per night
Live-in care
£1,100–£1,600per week

Estimated typical UK ranges — actual fees depend on the agency, the hours you need, and the level of care. Always get a written quote after a needs assessment. For context, Newcastle upon Tyne council's published cost-of-care rate was around £983/week (2025). Check who pays with the funding calculator.

Paying for home care in Newcastle upon Tyne: your home is protected

This is the difference families most often miss. When your relative is cared for in their own home, the value of that home is left out of the council’s financial assessment. Move into a care home and the property is usually counted — which is why so many families worry about having to sell up. Staying at home removes that worry entirely.

The property disregard

Your main or only home is never included in the means test for care at home. The assessment looks only at savings, capital and income — the house you live in is disregarded for as long as care is provided there.

How the means test works (England)

  • Over £23,250 in savings & capital — you pay the full cost of your care (a “self-funder”).
  • Under £14,250 — your capital is ignored; you contribute only from income.
  • Between the two — a sliding scale: roughly £1 a week for every £250 of capital above £14,250.
  • Your home — disregarded throughout, because the care happens there.

Newcastle upon Tyne council carries out a free care-needs assessment first, then a financial assessment to work out what, if anything, you pay towards care in Newcastle upon Tyne.

Capital limits are the England thresholds (frozen for several years — check the current figures). Scotland, Wales and Northern Ireland use different limits and rules. The residential-care property rules are more nuanced (a partner still living there, or a 12-week disregard, can change things). Always get a financial assessment from your council.

The true cost of care at home vs a care home in Newcastle upon Tyne

Families often compare a care-home fee to home-care hours alone — but a care home already includes the room, meals and bills, while staying at home means paying for those on top of the care. Adjust the figures for an illustrative weekly and yearly comparison, and see where a care home becomes the cheaper choice.

Care home (£/week)

Household costs total £173/week. Attendance Allowance is a non-means-tested benefit (2026/27 rates £76.70 lower / £114.60 higher per week — check the current rate); it is usually payable whether you stay at home or self-fund a care home, so it is applied to every option below.

Home-care visits

35 hrs/week × £23

£978/wk

£50,856/year

£805 care + £173 bills

Lowest total cost

Live-in care

one carer, living with you

£1,573/wk

£81,796/year

£1,400 care + £173 bills

Residential care home

room, meals & bills included

£1,200/wk

£62,400/year

Where it changes over

Once the £173/week of household bills are counted, staying at home works out cheaper only up to about 45 hours of care a week. Beyond that, a residential care home — where the bills are already included — usually costs less.

A guide, not a quote

Every figure is an editable estimate. Household bills vary by home and circumstances; live-in care may need two carers for high or overnight needs; and the right choice depends on the level of care needed, not just the total. Always get real quotes and a care-needs assessment before deciding.

Illustrative only — a transparent model, not a quote. See who should pay towards care in our care funding & means-test calculator, or ask Bart.

Support for staying at home in Newcastle upon Tyne

Care at home works best alongside local health services, grants and carer support. These are the main routes to help — home adaptations are administered by Newcastle upon Tyne council.

Links open official NHS, GOV.UK and national charity services that localise to your postcode. AskBart is independent and isn’t affiliated with these organisations.

Common questions
How many dementia home care agencies are there in Newcastle upon Tyne?

AskBart lists 4 dementia home care agencies in and around Newcastle upon Tyne, each with its latest CQC rating.

How are dementia home care agencies in Newcastle upon Tyne rated?

Of the 4 inspected, 0 are rated Outstanding, 4 Good, 0 Requires improvement and 0 Inadequate by the Care Quality Commission.

How do I choose between dementia home care agencies in Newcastle upon Tyne?

Start with the CQC rating and the latest inspection report, visit more than once, and ask how the home supports the person's needs. Our guide "Dementia live-in care: a guide" covers what to look for.

Weighing up your options in Newcastle upon Tyne?

Care needs change over time. Compare the other kinds of later-life care in Newcastle upon Tyne:

Near Newcastle upon Tyne

Paying for care? See how care is funded and check what the council may pay.

Talk to a care at home expert.

Choosing home care is a big decision. Get free, friendly guidance on the agencies in Newcastle upon Tyne — no obligation, just clear answers when you need them.