Home care agency

Springfield Healthcare (Newcastle)

Home care agency in Newcastle upon Tyne

Springfield Healthcare Group

Springfield Healthcare (Newcastle)

Home care agency in Newcastle upon Tyne

Operated by Springfield Healthcare

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 7 St. Peters Wharf, Terrace Level, Newcastle Upon Tyne, NE6 1TW

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About

Springfield Healthcare (Newcastle) is a home care agency based in Newcastle upon Tyne that provides care and support in people's own homes. The agency, part of Springfield Healthcare Group, supports people with dementia, physical disabilities, sensory impairment and learning disabilities.

Springfield Healthcare (Newcastle) was rated Good by the Care Quality Commission in 2022, achieving Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 12 May 2022 · Last inspected 21 March 2022

Inspectors looked at a domiciliary care agency in Newcastle that supports people with personal care in their own homes, including hygiene and eating tasks. People and relatives described a friendly, regular staff team and said they felt safe, and staff spoke warmly about the people they support. The report found that risks were identified and managed, medicines were handled safely, care plans were person-centred, and staff had access to protective equipment and training.

Strengths noted
  • People and relatives described staff as friendly and said they felt safe
  • Care plans were built from thorough assessments of people's needs
  • Medicines were safely managed and the service worked with other health professionals
  • Staff reported a positive relationship with the manager and could give feedback regularly
Areas to improve
  • Not every person had the same staff member, as new staff joined the team after shadowing sessions

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Physical disabilities
Sensory impairment

What's nearby

GP surgery0.7 miles
Hospital1.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Springfield Healthcare (Newcastle) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Springfield Healthcare (Newcastle) is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 1.9 miles away. The local GP practice is ST. ANTHONY'S HEALTH CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth Hospital · 1.9 mi
Nearest GP · CQC Good
ST. ANTHONY'S HEALTH CENTRE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Springfield Healthcare

Springfield Healthcare (Newcastle) is one of 12 services run by Springfield Healthcare on AskBart. See how the group's services are rated and where it operates.

See all 12 Springfield Healthcare listings →

Information last reviewed October 2026.

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