JohnJasper Care

Home care agency in Newcastle upon Tyne

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1 Ouseburn Gateway, 163 City Road, Newcastle Upon Tyne, NE1 2BE

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About

JohnJasper Care is a home care agency based in Newcastle upon Tyne that supports people to live independently in their own homes. The agency works with older people, younger adults, and children, offering personal care, supported living, medication management, reablement and overnight support. It also provides specialist services including support for people with dementia, mental health needs, learning disabilities, physical disabilities and sensory impairment.

JohnJasper Care is regulated by the Care Quality Commission and was rated Good across all key areas in its 2021 inspection. The agency is family-founded and managed by social care professionals who work to understand each client's individual needs and wishes.

What inspectors found

CQC: Good

Report published 14 September 2021 · Last inspected 10 August 2021

Inspectors found that staff knew the nine people receiving personal care well and treated them in a caring way, with their dignity and independence respected. People and their relatives were involved in decisions about their care, and people said they felt safe. The report describes steady staffing, trained and supported staff, and an open culture in which information is shared and acted on.

Strengths noted
  • Staff knew people well and cared for them in a respectful manner, with dignity and independence promoted.
  • People and their relatives took part in decisions about care, and care was tailored to individual needs.
  • Staffing was consistent, supporting continuity of care, and new staff were recruited safely.
  • Medicines were administered safely, infection prevention and control practices were followed, and concerns were acted on and used to improve the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — JohnJasper Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

JohnJasper Care is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.2 miles away. The local GP practice is THORNFIELD MEDICAL GROUP, 0.5 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
The Royal Victoria Infirmary · 1.2 mi
Nearest GP · CQC Outstanding
THORNFIELD MEDICAL GROUP · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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