Home care agency
Be Caring Newcastle
Home care agency in Newcastle upon Tyne
Be Caring Newcastle
Home care agency in Newcastle upon Tyne
Operated by Be Caring
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Be Caring Newcastle is a home care agency that provides care and support in people's own homes from its office in Newcastle upon Tyne. Its services range from traditional domiciliary care to more specialised support for dementia, learning disabilities, palliative care and reablement, and its stated focus is dementia care. The agency supports older people, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairments or learning disabilities. It describes itself as an employee-owned social enterprise and reports a 93% customer satisfaction rate.
The Care Quality Commission rates Be Caring Newcastle Good overall. In its report, published in 2022, it was rated Good for being Effective, Caring, Responsive and Well-led, and Requires Improvement for being Safe.
What inspectors found
CQC: GoodReport published 30 May 2022 · Last inspected 16 February 2022
Inspectors found that care was generally delivered when people needed it, and that people and relatives were largely positive about the staff. Staff were described as building good relationships, supporting people's choices and independence, and helping with meals, drinks and health appointments. The report also identifies gaps in risk planning and management oversight, which the provider was working to address.
- Care plans set out information matched to each person's individual needs
- People said they felt secure using the service and knew how to voice a worry
- Medication handling was judged safe, and hiring processes were found to be effective
- Relationships between people and staff were described positively, and people said they were treated well
- Some risk assessments for the home care service were missing or lacked enough detail on keeping people safe
- Quality checks did not always lead to risk assessment problems being followed up, and management oversight of staff COVID-19 testing was not sufficient to give assurance it matched official guidance
- Not all staff felt adequately supported by the provider
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Be Caring Newcastle will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Be Caring Newcastle is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 0.5 miles away. The local GP practice is SAVILLE MEDICAL GROUP, 0 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Be Caring
Be Caring Newcastle is one of 7 services run by Be Caring on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle upon Tyne
Information last reviewed October 2026.
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