Home care agency
SureCare Newcastle and North Tyneside
Home care agency in Newcastle upon Tyne
SureCare Newcastle and North Tyneside
Home care agency in Newcastle upon Tyne
Operated by Surecare
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
SureCare Newcastle and North Tyneside is a home care agency based in Newcastle upon Tyne. It delivers care and support to people in their own homes, with a focus on dementia care. The agency supports people living with dementia, physical disabilities, mental health needs and sensory impairment.
SureCare Newcastle and North Tyneside was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 17 July 2019 · Last inspected 15 April 2019
Inspectors found that the agency provided a dependable home care service, with people supported in their own homes by a small group of regular staff who were described as caring and respectful. Visits were punctual, and staff were trained and had their skills checked regularly. The report says people's preferences and choices shaped how their care was planned.
- Planned visits had always taken place, and staff arrived on time.
- Care was planned around people's preferences, and staff had detailed information to support them.
- Medicines were given as prescribed, and people were supported with eating, drinking and accessing healthcare.
- The registered manager was well respected, and systems were in place to monitor and improve the quality of care.
- Records relating to the Mental Capacity Act (2005) were not always clear, although the registered manager addressed this during the inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAmple
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — SureCare Newcastle and North Tyneside will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
SureCare Newcastle and North Tyneside is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 2.1 miles away. The local GP practice is REGENT MEDICAL CENTRE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Surecare
SureCare Newcastle and North Tyneside is one of 66 services run by Surecare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle upon Tyne
Information last reviewed October 2026.
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