Home Instead
Home Instead Senior Care
Home care agency in Newcastle upon Tyne
Operated by Home Instead
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Home Instead Senior Care is a home care agency based in Newcastle upon Tyne, providing care and support in people's own homes. It is operated under the Home Instead brand and lists dementia as its care focus. It also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Its care professionals help people stay independent in familiar surroundings, and live-in care is available for those who want to remain comfortable at home for longer.
The Care Quality Commission rates the agency Outstanding overall, with the same grade for Caring and Well-led, and Good for Safe, Effective and Responsive. The rating was published in 2021.
What inspectors found
CQC: OutstandingReport published 13 January 2021 · Last inspected 10 December 2020
Inspectors found that people, relatives and staff spoke very positively about the service's team, describing staff as well trained, knowledgeable and committed. Care was flexible, personalised and adjusted to people's changing needs, and people were involved in decisions and supported to keep choice and control over their lives. Communication, staffing levels and infection control during the pandemic were also reported as working well.
- People, relatives and staff praised the staff team's skills and dedication, and described the team as passionate about the service's values.
- Care records were reported as personalised and up to date, and the service adapted readily to people's changing needs and wishes.
- The registered manager's leadership was credited with driving the service's vision, and people, relatives and staff felt comfortable raising concerns with them.
- Infection control was well managed during the pandemic, with sufficient protective equipment available and staff following procedures closely.
- Inspectors recommended that some medicines management procedures be reviewed further, although people did not report any concerns about their medicines.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 2 miles away. The local GP practice is REGENT MEDICAL CENTRE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle upon Tyne
Information last reviewed October 2026.
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