Home care agency

Absolute Quality Care

Home care agency in Newcastle upon Tyne

Absolute Quality Care

Home care agency in Newcastle upon Tyne

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressFenham Hall Studios (G), St Marys College, Fenham Hall Drive, Newcastle Upon Tyne, NE4 9YH

Do you run Absolute Quality Care? Manage this listing free.

About

Absolute Quality Care is a home care agency based in Newcastle upon Tyne, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2019 across all five key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 20 May 2019 · Last inspected 19 March 2019

Inspectors found that staff provided caring, person-centred support to the 77 people receiving personal care in their own homes. People and relatives described staff as kind, and the report notes that privacy, dignity and independence were respected, with people's preferences recorded and followed. The report also raises concerns about staff support and the embedding of newer medicines procedures, and it rates the service Good overall, as it did at the previous inspection.

Strengths noted
  • Staff were described as caring and kind, with a visible person-centred approach to care
  • People's privacy and dignity were protected, and their independence was supported
  • Risks were assessed, and staff understood how to reduce them and how to report concerns
  • Nutritional needs were met, and people were supported to choose their meals and maintain a healthy diet
Areas to improve
  • A small number of staff said they sometimes felt undervalued, and the provider was looking into this
  • Staff support was in place but had not always been provided in a formal way, and the inspectors made a recommendation about this
  • New medicines procedures were being introduced and needed to become fully established

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Absolute Quality Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Absolute Quality Care is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.5 miles away. The local GP practice is FENHAM HALL SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Victoria Infirmary · 1.5 mi
Nearest GP · CQC Good
FENHAM HALL SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Absolute Quality Care, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Absolute Quality Care so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Absolute Quality Care?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.