Home care agency

Bluebird Care Newcastle West

Home care agency in Newcastle upon Tyne

Bluebird Care Newcastle West

Home care agency in Newcastle upon Tyne

Operated by Kay Care Services

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address88-89 West Road, Newcastle Upon Tyne, NE15 6PR

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About

Bluebird Care Newcastle West is a home care agency based in Newcastle upon Tyne, providing care and support to people in their own homes. The agency supports people with dementia as well as older people, younger adults, those with physical disabilities, mental health needs, sensory impairment and learning disabilities. It is rated Good by the Care Quality Commission, with all key questions — Safe, Effective, Caring, Responsive and Well-led — also rated Good in its 2019 inspection report.

What inspectors found

CQC: Good

Report published 29 October 2019 · Last inspected 9 October 2019

Inspectors rated this domiciliary agency, which provides personal care in people's own homes, as good, with the report published in October 2019. People and relatives described staff as kind, respectful and caring, and said they felt safe and that staff made a positive difference. Inspectors found enough staff to meet assessed needs, care plans that were personalised and regularly reviewed, and well-managed medicines and staff training.

Strengths noted
  • Staff were described as kind, respectful and caring, and people said staff made a positive difference to their lives.
  • Needs assessments and care plans were regularly reviewed, person-centred and reflected people's choices.
  • Medicines were managed safely, and staff had regular competency checks and ongoing training, including induction under the Care Certificate.
  • Support for people to join in community activities and keep social relationships, with encouragement toward independence.
Areas to improve
  • Staff said they needed more support at weekends, and the management team was taking steps to address this.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Bluebird Care Newcastle West will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bluebird Care Newcastle West is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.6 miles away. The local GP practice is WEST ROAD MEDICAL CENTRE, 0.1 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
The Royal Victoria Infirmary · 1.6 mi
Nearest GP · CQC Outstanding
WEST ROAD MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Kay Care Services

Bluebird Care Newcastle West is one of 3 services run by Kay Care Services on AskBart. See how the group's services are rated and where it operates.

See all 3 Kay Care Services listings →

Information last reviewed October 2026.

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