Home care agency
Bluebird Care Newcastle West
Home care agency in Newcastle upon Tyne
Bluebird Care Newcastle West
Home care agency in Newcastle upon Tyne
Operated by Kay Care Services
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Bluebird Care Newcastle West is a home care agency based in Newcastle upon Tyne, providing care and support to people in their own homes. The agency supports people with dementia as well as older people, younger adults, those with physical disabilities, mental health needs, sensory impairment and learning disabilities. It is rated Good by the Care Quality Commission, with all key questions — Safe, Effective, Caring, Responsive and Well-led — also rated Good in its 2019 inspection report.
What inspectors found
CQC: GoodReport published 29 October 2019 · Last inspected 9 October 2019
Inspectors rated this domiciliary agency, which provides personal care in people's own homes, as good, with the report published in October 2019. People and relatives described staff as kind, respectful and caring, and said they felt safe and that staff made a positive difference. Inspectors found enough staff to meet assessed needs, care plans that were personalised and regularly reviewed, and well-managed medicines and staff training.
- Staff were described as kind, respectful and caring, and people said staff made a positive difference to their lives.
- Needs assessments and care plans were regularly reviewed, person-centred and reflected people's choices.
- Medicines were managed safely, and staff had regular competency checks and ongoing training, including induction under the Care Certificate.
- Support for people to join in community activities and keep social relationships, with encouragement toward independence.
- Staff said they needed more support at weekends, and the management team was taking steps to address this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Bluebird Care Newcastle West will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Bluebird Care Newcastle West is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.6 miles away. The local GP practice is WEST ROAD MEDICAL CENTRE, 0.1 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Kay Care Services
Bluebird Care Newcastle West is one of 3 services run by Kay Care Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle upon Tyne
Information last reviewed October 2026.
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Newcastle upon Tyne: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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