Home care agency
North Tyneside
Home care agency in Newcastle upon Tyne, North Tyneside
North Tyneside
Home care agency in Newcastle upon Tyne, North Tyneside
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run North Tyneside? Manage this listing free.
About
North Tyneside is a home care agency based in Newcastle upon Tyne that provides care and support to people in their own homes. The agency specialises in dementia care and works with older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.
North Tyneside was rated Good by the Care Quality Commission in 2023, achieving Good ratings for safety, effectiveness, caring and responsiveness. The Well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 1 August 2023 · Last inspected 12 July 2023
The inspection found a small domiciliary care agency supporting two people in their homes, where staff are described as knowing people well and giving consistent, person-centred care. Relatives and external agencies gave positive feedback, and the registered manager was described as approachable and committed to improvement. Staff training combines online and in-person sessions, and inspectors judged staff to have the skills to support people safely.
- Staff responded promptly to incidents and accidents and reported them appropriately
- Consistent, person-centred care from staff who know people well
- Staff are trained through a mix of online and in-person sessions and understand people's varied needs
- People and relatives are involved through regular care plan reviews and surveys, and the manager carries out spot checks on staff practice
- Audits and checking systems needed improving so that incidents are analysed and reflected on, and a recommendation was made
- Risk assessments would benefit from more person-centred detail
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseAmple
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — North Tyneside will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
North Tyneside is backed by a local NHS health network. The nearest A&E is Northumbria Specialist Emergency Care Hospital, 3.2 miles away. The local GP practice is STEPHENSON PARK HEALTH GROUP, 0.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Newcastle upon Tyne
Information last reviewed October 2026.
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