Midshires Care Ltd
Helping Hands Newcastle
Home care agency in Newcastle upon Tyne
Operated by Midshires Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Helping Hands Newcastle? Manage this listing free.
About
Helping Hands Newcastle is a home care agency, operated by Midshires Care Ltd, that provides care and support in people's own homes. Its office is in Newcastle upon Tyne, Tyne and Wear. The agency says it shapes its support around each person's circumstances and preferences, and that it supports people living with ongoing, progressive or terminal conditions arising from ageing, accident or injury. Dementia is its main care focus. It also supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities.
The Care Quality Commission rated Helping Hands Newcastle Good overall in its 2023 report. It received Good ratings for all five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 18 July 2023 · Last inspected 8 June 2023
Inspectors found that people receiving personal care in their own homes, and their relatives, were pleased with the service. Staff were described as caring and enthusiastic about their work, and support is tailored to each person's assessed needs and preferences. The report also notes that people are given as much choice and control as possible, and that staff respect privacy and dignity and encourage independence.
- Risks to people's health, safety and wellbeing are managed effectively, and staff are trained to protect people from abuse.
- Medicines are handled safely, and infection prevention and control systems are effective.
- Staff receive regular training, observation and supervision, which supports person-centred care, and enough staff are employed to meet people's needs.
- People and relatives are involved in decisions about their care, feel confident raising concerns, and describe the service as well managed, with an open and approachable registered manager.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Newcastle will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Newcastle is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.7 miles away. The local GP practice is BIDDLESTONE HEALTH GROUP, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Newcastle is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle upon Tyne
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Helping Hands Newcastle, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Helping Hands Newcastle?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.