Home care agency
Comfort Call Bowmont House
Home care agency in Newcastle upon Tyne
City and County Healthcare Group
Comfort Call Bowmont House
Home care agency in Newcastle upon Tyne
Operated by City and County Healthcare Group
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Comfort Call Bowmont House is a home care agency operated by City and County Healthcare Group, based in Newcastle upon Tyne. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports older people, younger adults and people with physical disabilities and learning disabilities.
Comfort Call Bowmont House was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 24 December 2019 · Last inspected 27 November 2019
Inspectors found that people at Comfort Call – Bowmont House felt safe and at home, and that staff knew them well and were alert to risks. Staff were trained and supervised, continuity of care was strong with low staff turnover, and missed or late calls were rare. The service was judged well led, with an open culture and a respected scheme coordinator.
- Staff knew people well and used bespoke risk assessments, working closely with external professionals when people were more vulnerable
- Continuity of care was strong, with low staff turnover and very few missed or late calls
- People were treated with dignity, respect and patience, and were involved in planning and reviewing their care
- The service was well led, with an open culture and a well-regarded scheme coordinator
- The provider could start conversations about advanced care planning and end of life care earlier; inspectors made a recommendation about this
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Comfort Call Bowmont House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Comfort Call Bowmont House is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 3.7 miles away. The local GP practice is BRUNTON PARK, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Comfort Call Bowmont House is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle upon Tyne
Information last reviewed October 2026.
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