Cergus Prime Care Durham and Sunderland is a home care agency based in Sunderland, Tyne and Wear.
Home care in Tyne and Wear
127 agencies
There are 127 home care agencies in and around Tyne and Wear on AskBart. 95% of those rated by the CQC are Good or Outstanding, against 79% nationally (CQC data, October 2026). The most recent inspection was at Sunderland Home Care Associates (20-20) Limited in January 2024.
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Home care agencies (127)
Pins show each agency's office; care is given in people's own homes.
- Outstanding
- Good
- Requires improvement
- Inadequate
- Not rated
Cherry Tree Gardens is a home care agency based in Houghton Le Spring, Sunderland, providing care and support in people's own homes.
Cherubim Healthcare Ltd is a home care agency based in Newcastle upon Tyne that delivers care and support in people's own homes.
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Choice Care Services Limited is a home care agency based in Washington, Sunderland, providing care and support in people's own homes.
Clasper Court is a home care agency based in South Shields, South Tyneside.
VerifiedCliffords Mews is a home care agency run by Housing & Care 21, based in North Shields, North Tyneside.
VerifiedCombined Touch Community Interest Company is a home care agency based in South Shields, South Tyneside.
Comfort Call - Kilbourn House is a home care agency based in Newcastle upon Tyne, providing care and support in people's own homes.
Comfort Call – Sunderland is a dementia-focused care home run by City and County Healthcare Group.
Comfort Call Bowmont House is a home care agency operated by City and County Healthcare Group, based in Newcastle upon Tyne.
VerifiedComfort Call Newcastle is a home care agency based in Newcastle upon Tyne.
Comfort Call-North Tyneside is a home care agency based in Newcastle upon Tyne that delivers care and support in people's own homes.
VerifiedCreative Support - Jarrow Service is a home care agency run by Creative Support Limited from its base in Jarrow, South Tyneside.
VerifiedCreative Support - Simonside Court is a home care agency providing care and support to people in their own homes.
VerifiedDale Care - Newcastle is an extra care and homecare service operated by Clece Care Services in Newcastle upon Tyne, Tyne and Wear.
Diamond Care and Support is a home care agency based in Sunderland, Tyne and Wear, delivering care and support in people's own homes.
VerifiedElderflower Care Services North East is a home care agency based in Newcastle upon Tyne.
VerifiedElegance Care and Support provides care for people with dementia, and also supports older people, younger adults, and people with physical disabilities,…
VerifiedEverlasting Care Ltd is a home care agency based in North Shields, North Tyneside, providing care and support to people in their own homes.
VerifiedEveryDay is a home care agency based in North Shields, North Tyneside.
Flexible Support Options Ltd is a home care agency based in North Shields, North Tyneside.
Genius Care Limited is a home care agency based in North Shields, North Tyneside.
Great North Home Care Limited is a home care agency based in Newcastle upon Tyne, providing care and support to people in their own homes.
Haddington Vale Extra Care Scheme is a home care agency based in Sunderland, Tyne and Wear.
Home care across Tyne and Wear
Key facts: Tyne and Wear
| Home care agencies listed | 127 |
|---|---|
| Rated Good or Outstanding | 90 of 95 (95%) |
| Rated Outstanding | 7 |
| Rated Requires improvement or Inadequate | 5 |
| Newcastle upon Tyne usual weekly rate (2025) | £983 |
| Most recently inspected | Sunderland Home Care Associates (20-20) Limited (January 2024) |
Data: CQC register, updated October 2026. Figures are for the homes listed on this page.
Not sure how much care is needed?
Answer a few questions and we’ll estimate the hours a week, a visit schedule and a rough cost for care at home in Tyne and Wear — in about a minute.
CQC quality of home care in Tyne and Wear
Every agency here is regulated by the Care Quality Commission. Each profile shows the full CQC breakdown — whether the service is safe, effective, caring, responsive and well-led.
Care agency vs a private carer in Tyne and Wear
A private or introductory-agency carer often charges less per hour than a CQC-regulated agency — but the difference pays for cover, vetting and the legal responsibilities the agency carries for you. Here’s how the two compare.
| CQC-regulated agency | Private / introductory carer | |
|---|---|---|
| Regulation | Registered with and inspected by the CQC — a published rating on every profile | Not inspected — an individual carer is not CQC-regulated |
| If your carer is off sick | The agency sends a replacement, so care never stops | You have to arrange emergency cover yourself |
| Employment & tax | The agency employs the carer — pay, tax, pension and insurance are handled for you | You may become the carer’s legal employer, with HMRC, pension and insurance duties |
| Training, DBS & insurance | Carers are trained, DBS-checked and covered by the agency’s insurance | You check training, references and DBS yourself |
| Typical hourly rate | £22–£28 per hour | £15–£19 per hour |
The higher agency rate buys the cover, training and liability an agency carries for you — the reassurance most families want when arranging care for a parent. Every agency listed on this page is registered with the CQC.
Rates are typical UK ranges, not local quotes, and vary by provider, timing and the level of care. Employing a carer directly makes you their employer — check your responsibilities on GOV.UK.
What home care costs in Tyne and Wear
Estimated typical UK ranges — actual fees depend on the agency, the hours you need, and the level of care. Always get a written quote after a needs assessment. For context, Newcastle upon Tyne council's published cost-of-care rate was around £983/week (2025). Check who pays with the funding calculator.
Paying for home care in Tyne and Wear: your home is protected
This is the difference families most often miss. When your relative is cared for in their own home, the value of that home is left out of the council’s financial assessment. Move into a care home and the property is usually counted — which is why so many families worry about having to sell up. Staying at home removes that worry entirely.
The property disregard
Your main or only home is never included in the means test for care at home. The assessment looks only at savings, capital and income — the house you live in is disregarded for as long as care is provided there.
How the means test works (England)
- Over £23,250 in savings & capital — you pay the full cost of your care (a “self-funder”).
- Under £14,250 — your capital is ignored; you contribute only from income.
- Between the two — a sliding scale: roughly £1 a week for every £250 of capital above £14,250.
- Your home — disregarded throughout, because the care happens there.
Newcastle upon Tyne council carries out a free care-needs assessment first, then a financial assessment to work out what, if anything, you pay towards care in Tyne and Wear.
Capital limits are the England thresholds (frozen for several years — check the current figures). Scotland, Wales and Northern Ireland use different limits and rules. The residential-care property rules are more nuanced (a partner still living there, or a 12-week disregard, can change things). Always get a financial assessment from your council.
The true cost of care at home vs a care home in Tyne and Wear
Families often compare a care-home fee to home-care hours alone — but a care home already includes the room, meals and bills, while staying at home means paying for those on top of the care. Adjust the figures for an illustrative weekly and yearly comparison, and see where a care home becomes the cheaper choice.
Household costs total £173/week. Attendance Allowance is a non-means-tested benefit (2026/27 rates £76.70 lower / £114.60 higher per week — check the current rate); it is usually payable whether you stay at home or self-fund a care home, so it is applied to every option below.
Home-care visits
35 hrs/week × £23
£978/wk
£50,856/year
£805 care + £173 bills
Lowest total cost
Live-in care
one carer, living with you
£1,573/wk
£81,796/year
£1,400 care + £173 bills
Residential care home
room, meals & bills included
£1,200/wk
£62,400/year
Where it changes over
Once the £173/week of household bills are counted, staying at home works out cheaper only up to about 45 hours of care a week. Beyond that, a residential care home — where the bills are already included — usually costs less.
A guide, not a quote
Every figure is an editable estimate. Household bills vary by home and circumstances; live-in care may need two carers for high or overnight needs; and the right choice depends on the level of care needed, not just the total. Always get real quotes and a care-needs assessment before deciding.
Illustrative only — a transparent model, not a quote. See who should pay towards care in our care funding & means-test calculator, or ask Bart.
Support for staying at home in Tyne and Wear
Care at home works best alongside local health services, grants and carer support. These are the main routes to help — home adaptations are administered by Newcastle upon Tyne council.
Home adaptations & grants
Grab rails, stairlifts and level-access showers can be part-funded by a Disabled Facilities Grant — the practical changes that let care at home succeed.
Disabled Facilities GrantHelp paying for care
Attendance Allowance is a non-means-tested benefit that helps with the cost of care at home for people over State Pension age.
Attendance AllowanceDistrict nursing & community health
NHS community teams visit at home for wound care, medication support and ongoing conditions, alongside your care agency.
NHS care & supportSupport for family carers
Advice, a carer’s assessment, respite and local support groups for relatives who help with care.
Carers UK advicePrescription delivery
Local pharmacies can prepare weekly blister packs (dosette boxes) and deliver medicines to the door.
Find a pharmacyLinks open official NHS, GOV.UK and national charity services that localise to your postcode. AskBart is independent and isn’t affiliated with these organisations.
Common questions
How many home care agencies are there in Tyne and Wear?
AskBart lists 127 CQC-registered home care agencies in and around Tyne and Wear, 7 of them rated Outstanding.
How much does home care cost in Tyne and Wear?
Visiting (hourly) home care in Tyne and Wear typically costs £22–£30 per hour, overnight care £150–£220 per night, and live-in care £1,100–£1,600 per week. Actual fees depend on the agency and your care needs — always ask for a written quote after a free needs assessment.
Are home care agencies in Tyne and Wear regulated?
Yes. Every agency listed here is registered with and inspected by the Care Quality Commission (CQC). 90 of the 95 rated agencies are rated Good or Outstanding. Each profile shows the full CQC rating across all five areas: safe, effective, caring, responsive and well-led.
Weighing up your options in Tyne and Wear?
Care needs change over time. Compare the other kinds of later-life care in Tyne and Wear:
Near Tyne and Wear
- Home care in Gateshead (32)
- Home care in South Tyneside (17)
- Home care in North Tyneside (20)
- Home care in Sunderland (37)
- Home care in North East England (305)
- Home care in County Durham (49)
Paying for care? See how care is funded and check what the council may pay.
Guides for families
- Care Home or Home Care? Pros and Cons (2026)
- Live-in Care Explained: the Alternative to a Care Home
- How Much Does A Carer Cost - The Ultimate Guide In 2025!
More in our home care guides.
Talk to a care at home expert.
Choosing home care is a big decision. Get free, friendly guidance on the agencies in Tyne and Wear — no obligation, just clear answers when you need them.