Creative Support Limited

Creative Support - Jarrow Service

Home care agency in Jarrow, South Tyneside

CQC Good
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address5 Woodside Close, Jarrow, NE32 5AB

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About

Creative Support – Jarrow Service is a home care agency delivering personalised support to people in their own homes across the North East. Part of Creative Support Limited, a not-for-profit organisation, the service supports older people, younger adults, and those with physical disabilities, sensory impairment and learning disabilities. The Jarrow office coordinates care tailored to individual needs and aspirations, working alongside families and partner agencies to promote independence and wellbeing.

The service was rated Good by the Care Quality Commission in 2023, with Good grades across all key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 31 March 2023 · Last inspected 15 March 2023

Inspectors found Creative Support Jarrow, a supported living service for younger adults with a learning disability or autism, to be providing good, person-centred support in people's own homes. Staff were described as kind and patient, residents were supported to take part in community activities, and the team was seen as approachable. Some relatives felt communication about changes in their family member's needs could be better in places.

Strengths noted
  • Support is designed around people's rights, choices and independence, with care delivered in the least restrictive way
  • Staffing levels were adequate, and a contingency plan covers any vacancies to limit disruption
  • Staff were trained in safeguarding and handled medicines safely, with people kept safe where needed
  • Staff spoke positively about the service and felt supported by management, and the service has a clear quality monitoring system
Areas to improve
  • Some relatives said communication from certain households about changes in a person's needs could be improved
  • Inspectors recommended that care records give staff more detailed guidance and that people's wellbeing be reviewed more regularly

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital2.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Creative Support - Jarrow Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Creative Support - Jarrow Service is backed by a local NHS health network. The nearest A&E is South Tyneside District Hospital, 2.6 miles away. The local GP practice is MAYFIELD MEDICAL GROUP, 0.6 miles away.

Nearest hospital · A&E
South Tyneside District Hospital · 2.6 mi
Nearest GP
MAYFIELD MEDICAL GROUP · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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