Home care agency

Hagan Hall

Home care agency in Jarrow, South Tyneside

Hagan Hall

Home care agency in Jarrow, South Tyneside

Operated by South Tyneside MBC

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWardens Flat, 103 Durham Drive, Jarrow, NE32 4PR

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About

Hagan Hall is a home care agency based in Jarrow, South Tyneside, providing care and support in people's own homes. The agency works with older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Hagan Hall was rated Good by the Care Quality Commission in 2023, with Good grades across Safe, Effective, Caring and Responsive. The Well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 10 February 2023 · Last inspected 26 January 2023

Inspectors found that people at this extra care service were supported to pursue their interests, such as local shops, film nights and events, by staff who knew them well. The atmosphere was described as calm and welcoming, with staff respecting dignity and independence, keeping people safe with medicines and risk assessments, and promoting choice in the least restrictive way. Staffing levels were judged sufficient, and staff reported feeling supported.

Strengths noted
  • Staff supported people to follow their interests and access local activities
  • Medicines were handled safely and risk assessments were in place
  • Staff communicated well and upheld people's dignity and independence
  • Staff felt supported, morale was good, and the team had a stable permanent core
Areas to improve
  • Some oversight areas needed improvement, including how regularly staff received supervision and competence checks
  • Incident reviews needed to be more fully reflected on so lessons could be learned
  • Some care documentation needed to be made more person-centred, though this work was nearly complete

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hagan Hall will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hagan Hall is backed by a local NHS health network. The nearest A&E is South Tyneside District Hospital, 2.5 miles away. The local GP practice is BOLDON GP PRACTICE, 0.9 miles away.

Nearest hospital · A&E
South Tyneside District Hospital · 2.5 mi
Nearest GP
BOLDON GP PRACTICE · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of South Tyneside MBC

Hagan Hall is one of 3 services run by South Tyneside MBC on AskBart. See how the group's services are rated and where it operates.

See all 3 South Tyneside MBC listings →

Information last reviewed October 2026.

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