Housing & Care 21
Cliffords Mews
Home care agency in North Shields, North Tyneside
Operated by Housing & Care 21
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Cliffords Mews is a home care agency that provides care and support in people's own homes. It is operated by Housing & Care 21, a not-for-profit provider, and its office is in North Shields, North Tyneside, in the North East of England. The agency supports older people aged 65 and over, as well as younger adults under 65.
The Care Quality Commission rated Cliffords Mews Good overall in its 2023 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 2 August 2023 · Last inspected 17 July 2023
Inspectors found that people were protected and well supported by staff, with people and relatives describing the team as caring and respectful. Support for choice, independence, friendships and community activities was highlighted, along with management and staff working well with other professionals. Medicines handling and night-time support were raised as areas needing attention.
- People said they felt safe with staff, and safeguarding concerns had been reported and dealt with properly.
- Staffing was judged sufficient, and people said they did not have to wait long for support.
- People and relatives described staff as kind and considerate, and said people's dignity was respected.
- People were encouraged to stay independent, keep up friendships and family contact, and take part in activities and the local community.
- Medicines processes were not always effective, and inspectors recommended the provider review them against national guidance.
- Some relatives and staff felt night-time support should be reviewed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Cliffords Mews will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Cliffords Mews is backed by a local NHS health network. The nearest A&E is South Tyneside District Hospital, 3.9 miles away. The local GP practice is COLLINGWOOD HEALTH GROUP, 1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Housing & Care 21
Cliffords Mews is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.
More home care agencies near North Shields
Information last reviewed October 2026.
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