Home care agency

Diamond Care and Support

Home care agency in Sunderland

Diamond Care and Support

Home care agency in Sunderland

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite F1, Slipway, Business & Innovation Centre, Wearfield, Sunderland Enterprise Park, Sunderland, SR5 2TA

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About

Diamond Care and Support is a home care agency based in Sunderland, Tyne and Wear, delivering care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, sensory impairment and learning disabilities. Diamond Care and Support was rated Good by the Care Quality Commission in 2021, with Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 18 May 2021 · Last inspected 27 April 2021

Inspectors found that people and their relatives spoke warmly about the staff, who were seen as caring and as having built good relationships with families. A regular, trained team with enough staff supported people to stay independent and keep their social connections. Inspectors also found that risks were identified and managed, medicines were handled safely, and care plans were based on detailed assessments of each person's needs.

Strengths noted
  • Feedback from people and relatives was positive, with staff praised for going beyond their basic duties.
  • A consistent team of trained, qualified staff was in place, and there were enough staff to meet people's needs safely.
  • Staff encouraged independence and helped people maintain relationships with others, while respecting their choice and control.
  • Medicines were managed safely, and the service worked with other health professionals to keep support continuous.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Diamond Care and Support will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Diamond Care and Support is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 1.1 miles away. The local GP practice is BRIDGE VIEW MEDICAL GROUP, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Sunderland Royal Hospital · 1.1 mi
Nearest GP · CQC Good
BRIDGE VIEW MEDICAL GROUP · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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