Midshires Care Ltd
Helping Hands Sunderland
Home care agency in Sunderland
Operated by Midshires Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Helping Hands Sunderland is a home care agency run by Midshires Care Ltd. It delivers care and support in people's own homes and is based in Sunderland, Tyne and Wear. Its care focus is dementia, and it also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, sensory impairment or learning disabilities. The agency says its services are personalised to each person's needs and lifestyle, and that it supports people with ongoing, progressive or terminal conditions arising from ageing, accident or injury, helping them stay in the home and community they know.
The Care Quality Commission rates Helping Hands Sunderland Good overall, a rating published in 2022. It is also rated Good across all five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 19 August 2022 · Last inspected 10 June 2022
Inspectors found that people using Helping Hands Sunderland, a home-care agency supporting 30 people, were very positive about their care and about the staff who visit them. Care plans were described as detailed, and medicines, safeguarding and infection control were judged to be handled well. Inspectors also said care was tailored to individuals, that people kept choice and control, and that the provider's governance and feedback systems were effective.
- Care plans were detailed and included risk assessments
- Medicines were managed safely and people were protected from abuse
- Care was personalised and responsive, with people supported to keep choice and control
- Staff received regular training, supervision and appraisal, and governance systems were effective
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected March 2026
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Sunderland will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Sunderland is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 1.1 miles away. The local GP practice is BRIDGE VIEW MEDICAL GROUP, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Sunderland is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sunderland
Information last reviewed October 2026.
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