Home care agency

Sunderland Home Care Associates (20-20) Limited

Home care agency in Sunderland

Sunderland Home Care Associates (20-20) Limited

Home care agency in Sunderland

Operated by Sunderland Home Care Associates (20-20)

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 3, North Hylton Office Park, Sunderland, SR5 3AD

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About

Sunderland Home Care Associates (20-20) Limited is a home care service based in Sunderland, Tyne and Wear. The service provides specialist dementia care and supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health conditions, sensory impairment, learning disabilities, and eating disorders.

The Care Quality Commission rated the service Good overall in its 2024 report, with Good ratings across all key questions: Safe, Effective, Caring, Responsive, and Well-led.

What inspectors found

CQC: Good

Report published 24 January 2024 · Last inspected 11 January 2024

Inspectors found that staff knew the people they supported well and delivered care patiently and kindly, in both personal care and supported living. Staff described the management team as approachable and supportive, and people and relatives said they were happy with the support and knew how to raise any concerns. The report describes a service where care is planned around each person and staff are trained, knowledgeable and motivated.

Strengths noted
  • Care was delivered patiently and kindly by staff who knew the people they supported well.
  • Rotas were well managed, so people received timely care and were usually visited by the same familiar staff.
  • Records held detailed, person-centred guidance, risks were assessed and managed, and people's medicines were handled correctly.
  • Staff were trained and knowledgeable, understood safeguarding procedures, and felt supported by an approachable management team.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sunderland Home Care Associates (20-20) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sunderland Home Care Associates (20-20) Limited is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 1.4 miles away. The local GP practice is RED HOUSE MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Sunderland Royal Hospital · 1.4 mi
Nearest GP · CQC Good
RED HOUSE MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Sunderland Home Care Associates (20-20)

Sunderland Home Care Associates (20-20) Limited is one of 3 services run by Sunderland Home Care Associates (20-20) on AskBart. See how the group's services are rated and where it operates.

See all 3 Sunderland Home Care Associates (20-20) listings →

Information last reviewed October 2026.

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