Home care agency

Thorncliffe Home Care

Home care agency in Sunderland

Thorncliffe Home Care

Home care agency in Sunderland

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWashington Suite, Anderson House, North East Business and Innovation centre, Sunderland, SR5 2TA

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About

Thorncliffe Home Care is a domiciliary care provider based in Sunderland, Tyne and Wear, delivering care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Thorncliffe Home Care was rated Good by the Care Quality Commission in 2019, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 19 November 2019 · Last inspected 10 October 2019

Inspectors found that this domiciliary care agency, which supported around 90 older people, delivered good care, with people saying staff were kind and thoughtful. Staff were timely and dependable, were well backed and trained, and helped people choose how they lived their lives. The report describes an open management approach in which people and staff felt their views were heard.

Strengths noted
  • People said they received good care, and inspectors found staff to be kind and thoughtful.
  • Those using the service said they felt secure, and staff knew how to raise safeguarding and whistleblowing concerns.
  • Employees were timely and dependable, and the provider followed safe recruitment practices.
  • Medication handling was found to be safe, and incidents were looked into in depth.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected March 2026

What's nearby

GP surgery800 m
Hospital1.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Thorncliffe Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Thorncliffe Home Care is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 1.1 miles away. The local GP practice is BRIDGE VIEW MEDICAL GROUP, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Sunderland Royal Hospital · 1.1 mi
Nearest GP · CQC Good
BRIDGE VIEW MEDICAL GROUP · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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