Combined Touch Community Interest Company

Combined Touch Community Interest Company

Home care agency in South Shields, South Tyneside

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address31-33 Gaskell Avenue, Biddick Hall, South Shields, NE34 9TQ

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About

Combined Touch Community Interest Company is a home care agency that provides care and support in people's own homes. It is a not-for-profit social enterprise with a particular focus on dementia, and it also supports older people, younger adults under 65 and people with physical disabilities. Its stated aim is to help clients stay independent and involved in daily life at home for as long as possible, with care plans shaped around each person.

The agency's office is in South Shields, South Tyneside, in North East England. The Care Quality Commission rated it Good overall in its 2022 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 12 August 2022 · Last inspected 30 May 2022

Inspectors found the domiciliary care agency, which provides personal care in people's own homes, to be safe, well-led and caring. People and relatives described staff as kind and reliable, said they felt safe, and were very happy with how the service was run. Staff were described as well trained, supported and committed to their roles, with care plans that reflected people's preferences.

Strengths noted
  • Staff are described as kind, compassionate and respectful, and they encourage people to stay as independent as possible
  • Safeguarding, medicines handling, risk management and recruitment are reported as sound
  • Staff receive regular training, supervision and appraisal, and people are supported with nutrition and access to health professionals
  • Quality assurance, regular reviews of the service and an approachable registered manager are noted

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital0.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Combined Touch Community Interest Company will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Combined Touch Community Interest Company is backed by a local NHS health network. The nearest A&E is South Tyneside District Hospital, 0.7 miles away. The local GP practice is TALBOT MEDICAL CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
South Tyneside District Hospital · 0.7 mi
Nearest GP · CQC Good
TALBOT MEDICAL CENTRE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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