Creative Support - Jarrow Service is a home care agency run by Creative Support Limited from its base in Jarrow, South Tyneside.
Home care in Hebburn
There are 8 home care agencies in and around Hebburn on AskBart. 100% of those rated by the CQC are Good or Outstanding, against 79% nationally (CQC data, September 2023).

Key facts: Hebburn
| Home care agencies listed | 8 |
|---|---|
| Rated Good or Outstanding | 8 of 8 (100%) |
| Rated Outstanding | 1 |
| Rated Requires improvement or Inadequate | 0 |
| South Tyneside usual weekly rate (2025) | £915 |
Data: CQC register, updated September 2023. Figures are for the homes listed on this page.
Not sure how much care is needed?
Answer a few questions and we’ll estimate the hours a week, a visit schedule and a rough cost for care at home in Hebburn — in about a minute.
Hagan Hall
Hagan Hall is a home care agency based in Jarrow, South Tyneside, providing care and support in people's own homes.
Housing 21 - Priory Court
Housing 21 - Priory Court is a home care agency based in Gateshead, North East England.
Creative Support - Simonside Court is a home care agency providing care and support to people in their own homes.
St Anne's Community Services is a home care agency based in Boldon Colliery, South Tyneside.
L S Care Limited
L S Care Limited is a home care agency based in Boldon Colliery, South Tyneside, delivering care and support to people in their own homes.
St Anne's Community Services – South Tyneside is a home care agency based in Boldon Colliery, South Tyneside.
Creative Support - Gateshead Service is a home care agency based in Gateshead, North East England, run by Creative Support Limited.
Every agency here is regulated by the Care Quality Commission. Each profile shows the full CQC breakdown — whether the service is safe, effective, caring, responsive and well-led.
Care agency vs a private carer in Hebburn
A private or introductory-agency carer often charges less per hour than a CQC-regulated agency — but the difference pays for cover, vetting and the legal responsibilities the agency carries for you. Here’s how the two compare.
| CQC-regulated agency | Private / introductory carer | |
|---|---|---|
| Regulation | Registered with and inspected by the CQC — a published rating on every profile | Not inspected — an individual carer is not CQC-regulated |
| If your carer is off sick | The agency sends a replacement, so care never stops | You have to arrange emergency cover yourself |
| Employment & tax | The agency employs the carer — pay, tax, pension and insurance are handled for you | You may become the carer’s legal employer, with HMRC, pension and insurance duties |
| Training, DBS & insurance | Carers are trained, DBS-checked and covered by the agency’s insurance | You check training, references and DBS yourself |
| Typical hourly rate | £22–£28 per hour | £15–£19 per hour |
The higher agency rate buys the cover, training and liability an agency carries for you — the reassurance most families want when arranging care for a parent. Every agency listed on this page is registered with the CQC.
Rates are typical UK ranges, not local quotes, and vary by provider, timing and the level of care. Employing a carer directly makes you their employer — check your responsibilities on GOV.UK.
Estimated typical UK ranges — actual fees depend on the agency, the hours you need, and the level of care. Always get a written quote after a needs assessment. For context, South Tyneside council's published cost-of-care rate was around £915/week (2025). Check who pays with the funding calculator.
Paying for home care in Hebburn: your home is protected
This is the difference families most often miss. When your relative is cared for in their own home, the value of that home is left out of the council’s financial assessment. Move into a care home and the property is usually counted — which is why so many families worry about having to sell up. Staying at home removes that worry entirely.
The property disregard
Your main or only home is never included in the means test for care at home. The assessment looks only at savings, capital and income — the house you live in is disregarded for as long as care is provided there.
How the means test works (England)
- Over £23,250 in savings & capital — you pay the full cost of your care (a “self-funder”).
- Under £14,250 — your capital is ignored; you contribute only from income.
- Between the two — a sliding scale: roughly £1 a week for every £250 of capital above £14,250.
- Your home — disregarded throughout, because the care happens there.
South Tyneside council carries out a free care-needs assessment first, then a financial assessment to work out what, if anything, you pay towards care in Hebburn.
Capital limits are the England thresholds (frozen for several years — check the current figures). Scotland, Wales and Northern Ireland use different limits and rules. The residential-care property rules are more nuanced (a partner still living there, or a 12-week disregard, can change things). Always get a financial assessment from your council.
What later-life care costs in Hebburn
Average weekly costs for the main types of care, so you can see how Hebburn compares with the wider South Tyneside area and the UK.
| Type of care | Hebburn | South Tyneside avg | UK average |
|---|---|---|---|
| Residential care home | £1,203 | £1,163 | £1,200 |
| Nursing care home | £1,203 | £1,163 | £1,500 |
| Live-in care (est.) | — | — | ~£1,400 |
| Visiting care, 20 hrs/wk (est.) | — | — | ~£460 |
Residential care in Hebburn averages £1,203/week — about 0% below the UK average.
Care-home figures are the average advertised private weekly fee across AskBart’s listings (Hebburn within ~5 miles; South Tyneside county-wide); actual fees depend on the home, room and level of care. Home-care figures are typical UK estimates — we don’t yet hold verified local agency rates, so they aren’t shown per area. Always get written quotes. Model your own numbers with the care cost calculator.
The true cost of care at home vs a care home in Hebburn
Families often compare a care-home fee to home-care hours alone — but a care home already includes the room, meals and bills, while staying at home means paying for those on top of the care. Adjust the figures for an illustrative weekly and yearly comparison, and see where a care home becomes the cheaper choice. The care-home figure is prefilled with Hebburn's average private fee — adjust any number to match your own quotes.
Household costs total £173/week. Attendance Allowance is a non-means-tested benefit (2026/27 rates £76.70 lower / £114.60 higher per week — check the current rate); it is usually payable whether you stay at home or self-fund a care home, so it is applied to every option below.
Home-care visits
35 hrs/week × £23
£978/wk
£50,856/year
£805 care + £173 bills
Lowest total cost
Live-in care
one carer, living with you
£1,573/wk
£81,796/year
£1,400 care + £173 bills
Residential care home
room, meals & bills included
£1,203/wk
£62,556/year
Where it changes over
Once the £173/week of household bills are counted, staying at home works out cheaper only up to about 45 hours of care a week. Beyond that, a residential care home — where the bills are already included — usually costs less.
A guide, not a quote
Every figure is an editable estimate. Household bills vary by home and circumstances; live-in care may need two carers for high or overnight needs; and the right choice depends on the level of care needed, not just the total. Always get real quotes and a care-needs assessment before deciding.
Illustrative only — a transparent model, not a quote. See who should pay towards care in our care funding & means-test calculator, or ask Bart.
Care at home works best alongside local health services, grants and carer support. These are the main routes to help — home adaptations are administered by South Tyneside council.
Home adaptations & grants
Grab rails, stairlifts and level-access showers can be part-funded by a Disabled Facilities Grant — the practical changes that let care at home succeed.
Disabled Facilities GrantHelp paying for care
Attendance Allowance is a non-means-tested benefit that helps with the cost of care at home for people over State Pension age.
Attendance AllowanceDistrict nursing & community health
NHS community teams visit at home for wound care, medication support and ongoing conditions, alongside your care agency.
NHS care & supportSupport for family carers
Advice, a carer’s assessment, respite and local support groups for relatives who help with care.
Carers UK advicePrescription delivery
Local pharmacies can prepare weekly blister packs (dosette boxes) and deliver medicines to the door.
Find a pharmacyLinks open official NHS, GOV.UK and national charity services that localise to your postcode. AskBart is independent and isn’t affiliated with these organisations.
How many home care agencies are there in Hebburn?
AskBart lists 8 CQC-registered home care agencies in and around Hebburn, 1 of them rated Outstanding.
How much does home care cost in Hebburn?
Visiting (hourly) home care in Hebburn typically costs £22–£30 per hour, overnight care £150–£220 per night, and live-in care £1,100–£1,600 per week. Actual fees depend on the agency and your care needs — always ask for a written quote after a free needs assessment.
Are home care agencies in Hebburn regulated?
Yes. Every agency listed here is registered with and inspected by the Care Quality Commission (CQC). 8 of the 8 rated agencies are rated Good or Outstanding. Each profile shows the full CQC rating across all five areas: safe, effective, caring, responsive and well-led.
Weighing up your options in Hebburn?
Care needs change over time. Compare the other kinds of later-life care in Hebburn:
Near Hebburn
- Home care in Jarrow (6)
- Home care in Wallsend (4)
- Home care in Boldon Colliery (10)
- Home care in North Shields (6)
- Home care in South Shields (5)
- Home care in East Boldon (11)
Paying for care? See how care is funded and check what the council may pay.
Talk to a care at home expert.
Choosing home care is a big decision. Get free, friendly guidance on the agencies in Hebburn — no obligation, just clear answers when you need them.


