Housing & Care 21
Housing 21 - Priory Court
Home care agency in Gateshead
Operated by Housing & Care 21
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About
Housing & Care 21 operates Priory Court, a home care agency based in Gateshead, North East England. The service delivers care and support to people in their own homes, working with older people, those living with dementia, and adults with physical disabilities, mental health needs, sensory impairment or learning disabilities. The agency was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
Priory Court is situated in the Wardley area of Gateshead, with good transport connections nearby. The scheme has gardens with seating areas, communal facilities including a lounge and kitchen, and a car park on site.
What inspectors found
CQC: GoodReport published 13 December 2019 · Last inspected 9 October 2019
Inspectors found that the service provides personal care to 34 people living in flats within a community hub complex, with support shaped around each person's preferences. People described staff as dependable, punctual, caring and well trained, and staff were said to know people well. The report also highlights good links with the wider community and a tenants committee that helps shape how the service is run.
- Care is person-centred, and staff know the people they support well
- People said staff were dependable, punctual, caring and well trained, and that there were enough of them
- Medicines are managed safely and recorded accurately, and people are supported to make their own choices with minimal restriction
- Good community links, including public post office and hairdresser services within the complex, and an active tenants committee involved in running the service
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Housing 21 - Priory Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Housing 21 - Priory Court is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 1.9 miles away. The local GP practice is PELAW MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Housing & Care 21
Housing 21 - Priory Court is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Gateshead
Information last reviewed October 2026.
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