Bluebird Care

Bluebird Care South Tyneside, Newcastle and Darlington

Home care agency in Boldon Colliery, South Tyneside

Operated by Bluebird Care

CQC OutstandingDementia
AddressUnit 5 The Bulrushes, Woodstock Way, Boldon Business Park, Boldon Colliery, NE35 9PF

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About

Bluebird Care South Tyneside, Newcastle and Darlington is a home care agency, operating under the Bluebird Care brand, that delivers care and support in people's own homes. Based in Boldon Colliery, South Tyneside, it has provided home care since 2004 and says it draws on more than 20 years of experience. Its care focus is dementia. It also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities.

The Care Quality Commission rates the agency Outstanding overall, in a report published in 2019. It is rated Good for safe, effective and caring, and Outstanding for responsive and well-led.

What inspectors found

CQC: Outstanding

Report published 24 October 2019 · Last inspected 19 August 2019

Inspectors found that people and relatives spoke very highly of this domiciliary care agency, which provides personal care to older people in their own homes. Staff were described as responsive and flexible as people's needs changed, and as skilled, particularly with people who have complex needs. The report describes a people-focused culture in which staff feel valued and the provider works to keep improving.

Strengths noted
  • Staff were described as responsive, anticipating people's needs and delivering care with dignity and respect.
  • Health professionals praised staff skills, especially when supporting people with complex needs.
  • Staff were said to feel valued and listened to, to receive support from their first day, and to have good access to training.
  • The provider was described as working well with other professionals and sharing good practice, with people and staff involved in quality checks.
Areas to improve
  • The report notes that earlier safeguarding concerns had been raised and were investigated.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Bluebird Care South Tyneside, Newcastle and Darlington will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bluebird Care South Tyneside, Newcastle and Darlington is backed by a local NHS health network. The nearest A&E is South Tyneside District Hospital, 2.5 miles away. The local GP practice is BOLDON GP PRACTICE, 0.5 miles away.

Nearest hospital · A&E
South Tyneside District Hospital · 2.5 mi
Nearest GP
BOLDON GP PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Bluebird Care

Bluebird Care South Tyneside, Newcastle and Darlington is one of 156 services run by Bluebird Care on AskBart. See how the group's services are rated and where it operates.

See all 156 Bluebird Care listings →

Information last reviewed October 2026.

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