Home care agency

MiHomecare - Tower Hamlets

Home care agency in Tower Hamlets

City and County Healthcare Group

MiHomecare - Tower Hamlets

Home care agency in Tower Hamlets

Operated by City and County Healthcare Group

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address244-254 Cambridge Heath Road, London, E2 9DA

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About

MiHomecare - Tower Hamlets is a home care (domiciliary care) agency that provides care and support in people's own homes. City and County Healthcare Group runs the agency, which has its office in Tower Hamlets, London. It offers a broad range of home care services intended to help adults stay independent in their own homes, and its stated care focus is dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities or eating disorders.

The Care Quality Commission rates the agency Good overall, with Good grades for each of the five key questions: safe, effective, caring, responsive and well-led. The rating was published in 2022.

What inspectors found

CQC: Good

Report published 10 January 2022 · Last inspected 1 December 2021

Inspectors found that people receiving home care from this agency in Tower Hamlets were treated with kindness and respect, and that care workers were punctual, followed infection control, and listened to people without rushing them. Staffing, medicines management, training and supervision were found to be safe and effective, and care plans reflected people's choices and cultural needs. The report rates the service good overall.

Strengths noted
  • People said care workers treated them with dignity and respect and were kind.
  • Care workers arrived on time, followed infection control practice, and took time to understand people's needs.
  • Staff were recruited safely, medicines were managed safely with audits that caught errors, and staff received training, supervision and support.
  • Care plans were detailed and reflected people's choices and cultural needs, and the provider was open about things that had gone wrong.
Areas to improve
  • Some people struggled to get a care worker who spoke their language, and the provider was taking steps to address this.
  • Not everyone found it easy to contact the office, although managers usually resolved problems promptly when they arose.
  • The service was still introducing a new standard system for records and communication, which had improved documentation but was not yet fully embedded.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — MiHomecare - Tower Hamlets will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

MiHomecare - Tower Hamlets is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 1 miles away. The local GP practice is THE MISSION PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal London Hospital · 1 mi
Nearest GP · CQC Good
THE MISSION PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

MiHomecare - Tower Hamlets is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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