City Care Agency
Home care agency in Tower Hamlets
Operated by City Care Agency
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
City Care Agency is a home care agency that delivers care and support in people's own homes. It works with local authorities, the NHS and private clients, and says its care is available overnight, at weekends and on bank holidays. The agency's office is in Tower Hamlets, London. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and eating disorders.
The Care Quality Commission rates City Care Agency Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2023.
What inspectors found
CQC: GoodReport published 16 May 2023 · Last inspected 14 March 2023
Inspectors found that people using City Care Agency, a domiciliary care provider supporting 95 people across five London boroughs, were very happy with how their care was delivered. People felt kept safe, and staff were described as having a good understanding of their needs. Visits were monitored, and people reported no consistent timekeeping problems.
- Regular monitoring checks that care is delivered on time and that visits are not missed
- Feedback opportunities for people and relatives, which help the provider spot quality issues
- Management described as approachable, listening and flexible, and resolving concerns with families and professionals
- Staff described as positive about their work, feeling valued, and well supported
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — City Care Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
City Care Agency is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 0.3 miles away. The local GP practice is ALBION HEALTH CENTRE, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City Care Agency
City Care Agency is one of 3 services run by City Care Agency on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Tower Hamlets
Information last reviewed October 2026.
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