Supporting Independence

Home care agency in Tower Hamlets

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address58 Underwood Road, Unit G13, London, E1 5AW

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About

Supporting Independence is a home care agency based in Tower Hamlets, London, providing care and support in people's own homes. Its main focus is dementia care, and it also supports older people, younger adults under 65, people with physical disabilities and people with learning disabilities. Help is available with bathing, toileting and continence care, grooming and personal hygiene, dressing, and walking.

The Care Quality Commission rates Supporting Independence Good overall, based on a report published in 2021. The agency is also rated Good for each key question: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 13 October 2021 · Last inspected 20 September 2021

Inspectors found that Supporting Independence, a domiciliary agency serving older and physically disabled people from the Bengali community in their own homes, gave people care from staff who spoke their language and understood their culture. Support was described as punctual, flexible, responsive to changing needs, and delivered in ways that respected cultural food preferences. Safeguarding, recruitment, staffing levels, infection control and managers' oversight were all judged to be in place.

Strengths noted
  • Care workers spoke people's languages and understood their culture, and people were given key information in their own language
  • Risks to people's wellbeing were assessed with suitable plans, including for chronic conditions such as diabetes
  • Staffing was consistent, staff were recruited safely, and COVID-19 protections, including PPE and regular testing, were in place
  • Managers checked on the quality of the service through frequent contact and spot checks, and people knew how to complain

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital500 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Supporting Independence will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Supporting Independence is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 0.3 miles away. The local GP practice is THE BLITHEHALE MED.CTR., 0.2 miles away.

Nearest hospital · A&E
Royal London Hospital · 0.3 mi
Nearest GP
THE BLITHEHALE MED.CTR. · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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