Home care agency

Three Sisters Care Ltd

Home care agency in Tower Hamlets

Three Sisters Care Ltd

Home care agency in Tower Hamlets

Operated by Three Sisters Care

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressMontefoire Centre, Hanbury Street, London, E1 5HZ

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About

Three Sisters Care Ltd is a home care agency based in London that provides care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Three Sisters Care Ltd was rated Requires Improvement by the Care Quality Commission in 2022. The inspection found the agency's care to be Good in terms of how it responds to people's needs, how caring staff are, and how effectively it delivers care. However, it was rated Requires Improvement for safety and leadership.

What inspectors found

CQC: Requires improvement

Report published 29 November 2022 · Last inspected 26 September 2022

Inspectors found that care was delivered by kind, respectful staff who were trained and safely recruited, and that people were supported with medicines, nutrition and hydration where these were in their plans. Safeguarding knowledge and Mental Capacity Act practice were judged to be good. Management and oversight were weaker: visits to people's homes to check on support were not frequent enough, and the provider's own quality checks missed some shortfalls, including gaps around staff COVID-19 testing.

Strengths noted
  • Staff were described as kind, respectful and caring
  • Staff were safely recruited and received relevant training and guidance
  • Safe support with medicines and attention to nutrition and hydration where included in care plans
  • People knew how to complain and were confident the manager would respond
Areas to improve
  • Not enough home visits were made to check how staff were supporting people
  • The provider's quality monitoring did not always identify shortfalls, and a breach was found in how quality and safety are audited
  • Staff supervision was still being brought up to a sufficient level

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital650 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Three Sisters Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Three Sisters Care Ltd is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 0.4 miles away. The local GP practice is THE SPITALFIELDS PRACTICE, 0.2 miles away.

Nearest hospital · A&E
Royal London Hospital · 0.4 mi
Nearest GP
THE SPITALFIELDS PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Three Sisters Care

Three Sisters Care Ltd is one of 2 services run by Three Sisters Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Three Sisters Care listings →

Information last reviewed October 2026.

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