Alternative Care Services Limited
Home care agency in Tower Hamlets
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Alternative Care Services Limited is a home care agency that provides care and support in people's own homes. Its office is in Bethnal Green, London, and its care focus is dementia. It also supports older adults aged 65 and over, younger adults under 65, and people with physical disabilities, sensory impairment or learning disabilities.
Beyond personal support, the agency can shop for clients and bring the shopping to their homes. Clients can reach it by phone or email at any time of day or night. Its policies follow NHS and UK Government guidance for care providers. The Care Quality Commission rated the agency Good overall in its 2019 report, with Good ratings for safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 27 June 2019 · Last inspected 21 May 2019
Inspectors describe Alternative Care Services Limited, a domiciliary care agency supporting older people and younger disabled adults in their own homes, as caring and inclusive. People and relatives said staff were compassionate, involved them in decisions, and responded flexibly to their needs. The report says the service has an open culture, people feel safe, and staff support choice and control in the least restrictive way.
- Staff were described as caring and compassionate, with specific praise for inclusive understanding of LGBTQI+ issues
- People and relatives felt listened to, involved in decisions, and confident that concerns would be addressed
- The provider's response to an emergency was praised by a health and social care professional
- The provider actively supported the rights of LGBTQI+ people and shared inclusive events and opportunities
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Alternative Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Alternative Care Services Limited is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 0.5 miles away. The local GP practice is BETHNAL GREEN HEALTH CTR., 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Tower Hamlets
Information last reviewed October 2026.
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