Midshires Care Ltd

Helping Hands Letchworth

Home care agency in Letchworth Garden City, Hertfordshire

Operated by Midshires Care

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address9, Leys Avenue, Letchworth Garden City, SG6 3EA

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About

Helping Hands Letchworth is a home care agency, also known as a domiciliary care provider, that delivers care and support in people's own homes in Letchworth Garden City, Hertfordshire. It is run by Midshires Care Ltd and has a dementia care focus. The agency supports people with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Its care is described as personalised, covering ongoing, progressive or terminal conditions arising from ageing, accident or injury, with the aim of helping people keep living in their own home and community. The Care Quality Commission rates the agency Good overall, with Good ratings across safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 29 July 2021 · Last inspected 17 June 2021

Inspectors found that people receiving personal care from this Letchworth home care service felt safe and well supported, and that visits were reliably timed and of the expected length. Staff were described as kind and caring, with people and relatives saying the support had a positive effect on their lives. Staff said they enjoyed working for the service and that its culture centred on person-centred care.

Strengths noted
  • Staff are described as kind and caring, and people and relatives said the support improved their lives.
  • Visits are reported to start on time, last the required length and go ahead without missed calls.
  • Individual risks are assessed and reviewed, medicines are managed well, and staff know how to raise safeguarding concerns.
  • Staff receive training suited to their roles and feel supported by management, and care plans are reviewed regularly and contain the information needed to support people safely.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital3.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Letchworth will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Letchworth is backed by a local NHS health network. The nearest A&E is Lister Hospital, 3.8 miles away. The local GP practice is THE GARDEN CITY SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Lister Hospital · 3.8 mi
Nearest GP · CQC Good
THE GARDEN CITY SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Letchworth is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

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