Home care agency

DX Caring Services

Home care agency in Letchworth Garden City, Hertfordshire

DX Caring Services

Home care agency in Letchworth Garden City, Hertfordshire

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressPixmore Centre, Pixmore Avenue, Letchworth Garden City, SG6 1JG

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About

DX Caring Services is a home care agency based in Letchworth Garden City, Hertfordshire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.

DX Caring Services was rated Good by the Care Quality Commission in 2022, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 19 December 2022 · Last inspected 20 October 2022

Inspectors found that people using this domiciliary care agency felt safe and gave positive feedback about their care. Assessments and risk checks were completed before care began, and people received consistent care from a small group of staff who knew them well. Staff were described as kind and respectful, with training, supervision and management support in place, and the registered manager was seen to have good oversight of the service.

Strengths noted
  • People felt safe and gave positive feedback about their experiences of the service
  • Consistent care from a small, familiar group of staff
  • Staff were described as kind, caring and respectful, and felt supported by management
  • Clear quality assurance checks and a 'compliance tracker' to make sure actions were taken promptly

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital4.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — DX Caring Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

DX Caring Services is backed by a local NHS health network. The nearest A&E is Lister Hospital, 4 miles away. The local GP practice is THE BIRCHWOOD AND SOLLERSHOTT SURGERIES, 0.3 miles away.

Nearest hospital · A&E
Lister Hospital · 4 mi
Nearest GP
THE BIRCHWOOD AND SOLLERSHOTT SURGERIES · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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